IT Project Officer

**Flourish Australia has an exciting opportunity for an IT Project Officer to join our Support Hub team at Sydney Olympic Park**:
The position available is:

- **Full-time** (76 hrs/fortnight)
- Working** Monday to Friday**:

- Based at our Support Hub in **Sydney Olympic Park** (flexible work from home arrangements available)
- **Attractive salary + 11.5% Super + Tax-Free Salary Packaging**

**About the Opportunity**:
The** IT Project Officer** has a key role in ensuring the successful delivery of digital and IT projects by supporting all phases of project execution, from planning to completion. Reporting to and working closely with the General Manager, Digital & Technology, this position ensures that project activities are coordinated effectively, timelines are met and resources are managed efficiently, in line with organisational and team goals.

In this role, you will be responsible for managing project schedules, risk and issue tracking, stakeholder communication, and supporting project administration across various initiatives.

The **IT Project Officer** collaborates closely with internal teams, external partners, and stakeholders, ensuring a customer-centric approach to all interactions. By promoting a sense of urgency and accountability, this position will contribute to the ongoing success and improvement of technology project management practices within the organisation.

Main responsibilities include:

- Design, plan, deliver and coordinate digital and IT projects.
- Prepare and maintain project documentation, tools and materials, monitoring project lifecycles.
- Ensuring project delivery is in accordance with the budget approved by tracking and reporting.
- Serve as a key point of contact for internal and external stakeholders, facilitating clear and timely communication.
- Assist in identifying potential project risks and developing risk mitigation strategies.
- Ensure all project activities comply with relevant policies, procedures and regulations.
- To find out more about the IT Project Officer role, please read the _Position Description_._

**Who We Are**:
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

**Selection Criteria**:
**Essential**:

- At** **least** three years **of** **proven experience** **in successful delivery of IT projects from initiation to completion.
- A **certification or tertiary qualification in project management** (e.g. Agile PRINCEZ).
- Demonstrated ability to **coordinate a range of project activities** while providing support to team members, with sound judgement, diplomacy and discretion.
- Proficiency in **project management tools such as Microsoft Project, Planner or Jira**.
- Proven **experience in managing and collaborating with diverse vendors and stakeholders**, facilitating workshops and project meetings, along with demonstrated expertise in change management and risk assessment.
- Flexibility and resilience to **manage multiple projects and operational objectives concurrently**.
- Experience in **financial and governance controls**, including risk, issue and dependency management.
- Ability to **identify, troubleshoot and resolve project-related issues** swiftly.
- Basic technical understanding of IT systems, infrastructure and data privacy.
- Experience in capturing business requirements, defining functional requirements, and creating process flow diagrams.

**Desirable**:

- A personal lived experience of a mental health issue or carer of a person with a lived experience.
- Working knowledge or experience in an Apple enviornment, including SaaS, PaaS, and hardware and software procurement.
- Experience using data to track project progress, measure KPIs, and inform decisions about timelines, resources or potential project risks.
- Understanding of software life cycle.

**About the Benefits**:

- Attractive salary package commensurate with experience and skills
- **Tax-Free Salary Packaging** available up to $15,900
- Exclusive **Fleet pricing discounts** **with our preferred automotive supplier**:

- Opportunities for **professional development and training** such as Mental Health First Aid, ASIST and relevant training (where applicable)
- Family-friendly and **flexible working conditions** (work from home arrangements available)
- Regular **supervision (reflective practice)**, ongoing 1:1 **mentoring**, strong **team support **and a **comprehensive induction **program
- **Comprehensive infrastructure** including a laptop and other resources for work purposes
- Generous leave provisions including **17.5% leave