Senior Manager, Contracts Development Aeromedical Reform Project Office

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 4

Salary range: $141,974 - $169,151 per annum + 12% Super + Benefits

Location: NSW Ambulance State Operations Centre, Sydney Olympic Park

Applications Close: 11.59 PM on 26 October 2025

NSW Ambulance is advancing strategic aeromedical reform and service delivery enhancement through the coordinated delivery of projects. To manage capital-intensive initiatives with significant organisational risk, a dedicated implementation and governance team will be established, the Aeromedical Reform Project Office (ARPO). This capability will ensure rigorous oversight, transparency, and accountability in delivering complex projects within mandated timeframes. The ARPO will reflect NSW Ambulance's commitment to excellence in service delivery and system-wide improvement in aeromedical operations.

If you are interested in exploring other opportunities within the ARPO, the following positions are currently advertised:

• REQ Project Manager – Benefits Realisation and Evaluation – Aeromedical Reform Project Office
• REQ Lead Project Manager – Aeromedical Reform Project Office
• REQ Project Manager – Aeromedical Reform Project Office

About NSW Ambulance:

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

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About Aeromedical Operations:

Aeromedical & Special Operations is a core service delivery directorate of NSW Ambulance and provides specialist coordination, response, treatment and multi-modal transport for pre-hospital incidents, medical retrievals, long distance medical transports, search and rescues and major incidents. It utilises both fixed wing and rotary wing aircrafts with a state-wide fleet of 13 helicopters, 7 fixed wing aircraft and 8 road retrieval ambulances, transporting 12,000 patients per year. It is recognised internationally as a world class organisation and a beacon of thought leadership in the sector.

The service is expanding with three new helicopter bases planned for Port Macquarie, Wagga Wagga and Moruya, which will enable helicopters to reach most NSW towns within 60 minutes. This will further strengthen this vital emergency medical network that delivers hospital-level care to patients in remote and regional areas.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

About the Opportunity

In this pivotal role, you will lead the development of strategic contracts that underpin the delivery of aeromedical services across NSW, ensuring operational excellence and high-quality outcomes for the community.

In this role, you will have the opportunity to:

• Oversee the development of strategic aeromedical services contracts to ensure service delivery meets operational, policy, and statutory requirements and that administration, performance, and governance of the contracts is embedded from commencement.
• Lead the development and implementation of contract performance, financial monitoring, and risk management frameworks that support best practice and government compliance.
• Collaborate with senior stakeholders, government agencies, and contractors to ensure effective service delivery and mitigate operational and financial risks for contracts developed and Aeromedical Reform Project initiatives.
• Provide high-level commercial and contractual advice to NSW Ambulance, the Ministry, and NSW Government on aeromedical matters, preparing ministerial briefs and reports.
• Partner with finance, procurement, and operational teams to support the Aeromedical Reform Project Office's strategic objectives, including budget forecasting and procurement initiatives.

About You

We're looking for someone who:

• Brings extensive experience as part of a senior management team within a multidisciplinary service delivery environment.
• Holds tertiary qualifications in business management, or a related discipline, or has equivalent knowledge, skills, and contract management experience for high value, strategic procurements.
• Has proven expertise in managing high-value contracts and service level agreements across multiple providers to deliver strategic services and projects.
• Demonstrates exceptional written, verbal, presentation, and negotiation skills, with the ability to build positive, productive relationships with diverse stakeholders, even in challenging circumstances.
• Adapts to changing needs by managing people and situations flexibly to achieve organisational goals.
• Possesses excellent planning, analytical, and problem-solving skills, with the ability to develop, implement, and evaluate innovative solutions, and provide informed policy and strategy advice.
• Excels in time management, delivering high-quality outputs—including reports, briefing papers, submissions, ministerial briefs, and policies—within agreed timeframes, using sound judgement and independent decision-making.

How to Apply:

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1:Describe the most complex contractual documentation or tender submission you have prepared. What made it challenging, and how did you ensure accuracy and compliance?

Question 2:Provide an example of a high-value or complex tender process you had a central role in undertaking. What was your role, what challenges did you encounter, and how did you overcome them?

Need more information?

• Click here for the Role Description and Position Conditions and General Information
• Find out more about applying for this position
• Learn more about careers at NSW Ambulance here

Additional Benefits:

Financial benefits

• Generous salary packaging options to help you increase your take home pay: Up to $9,000 for living expenses + $2,600 meal & entertainment + novated leasing
• Accessible via Public Transport

Work-life balance

• Flexible or Hybrid Work Agreements may be negotiated
• Paid Allocated Days Off (ADOs) once a month
• Additional Public Holiday

Professional development

• Career development and growth opportunities
• Access to on-the-job development and coaching

Health & wellbeing

• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Staff Support Program – extensive free, confidential and professional assistance for staff and their families

Additional Information :

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.

• Eligibility lists and talent pools may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Contact People

Please contactLawrence Vincent on if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Support is also available through the Stepping Up website.

Please contact ambulance- if you require any adjustments to the recruitment process so we can support you to present your best self.