Members Services Officer

2 days ago

Sydney, Australia Agri Appointments Full time

Rare Nursery/Horticulture Industry Opportunity
- Work with nursery and garden industry members in NSW and ACT
- Flexible Sydney location, great remuneration, strong career options

**Client**
The Nursery and Garden Industry of NSW and ACT (NGINA) is a not-for-profit organisation that provides support, information and services for its members as well as advocating to the government on behalf of the industry and associated stakeholders. The organisation has a clear purpose of facilitating members’ success by identifying and delivering their needs through a range of services.

**Role**
We are searching for a
**Member Services Officer**. This position will suit an individual who thrives on working on a diverse range of projects with limited instruction and tight deadlines. They need to have a high level of initiative and be able to work independently. As the face of the NGINA they will need to be a great communicator, a consummate professional and highly organised. They will enjoy a challenge, work well in a close-knit team, and love hitting the road to spread the message of NGINA to a wider audience.

**Responsibilities**
- Build professional relationships with members, partners and key industry stakeholders
- Drive B2B internal growth by connecting our members with each other
- Increase NGINA memberships, partnerships and new advertising revenue
- Increase the long-term retention of members
- Assist to maintain and encourage participation in NGINA forums and special interest groups
- Provide input and contribute to the drafting and updating of state industry policy on relevant environmental and horticulture technical issues
- Provide technical and business support to the NGINA’s network of production nurseries, retail garden centres and allied partners
- Connect suppliers and members for problem-solving and issue management

**Requirements**:

- A high level of horticulture or nursery operations knowledge with regard to plant growth media, nutrition and irrigation, plant pests and diseases, and weed diagnostics and management
- In-depth knowledge of horticultural production, relationships within the industry and understanding of the supply chain
- Ability to build rapport and develop relationships with members and key stakeholders
- Sales and business management knowledge and exposure
- Strong project management skills
- Excellent verbal, written and analytical skills
- A self-starter with a positive outlook and love of all things green

**Location and Remuneration**

**To Apply

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