Members Services Officer

2 days ago


Sydney, Australia Agri Appointments Full time

Rare Nursery/Horticulture Industry Opportunity
- Work with nursery and garden industry members in NSW and ACT
- Flexible Sydney location, great remuneration, strong career options

**Client**
The Nursery and Garden Industry of NSW and ACT (NGINA) is a not-for-profit organisation that provides support, information and services for its members as well as advocating to the government on behalf of the industry and associated stakeholders. The organisation has a clear purpose of facilitating members’ success by identifying and delivering their needs through a range of services.

**Role**
We are searching for a
**Member Services Officer**. This position will suit an individual who thrives on working on a diverse range of projects with limited instruction and tight deadlines. They need to have a high level of initiative and be able to work independently. As the face of the NGINA they will need to be a great communicator, a consummate professional and highly organised. They will enjoy a challenge, work well in a close-knit team, and love hitting the road to spread the message of NGINA to a wider audience.

**Responsibilities**
- Build professional relationships with members, partners and key industry stakeholders
- Drive B2B internal growth by connecting our members with each other
- Increase NGINA memberships, partnerships and new advertising revenue
- Increase the long-term retention of members
- Assist to maintain and encourage participation in NGINA forums and special interest groups
- Provide input and contribute to the drafting and updating of state industry policy on relevant environmental and horticulture technical issues
- Provide technical and business support to the NGINA’s network of production nurseries, retail garden centres and allied partners
- Connect suppliers and members for problem-solving and issue management

**Requirements**:

- A high level of horticulture or nursery operations knowledge with regard to plant growth media, nutrition and irrigation, plant pests and diseases, and weed diagnostics and management
- In-depth knowledge of horticultural production, relationships within the industry and understanding of the supply chain
- Ability to build rapport and develop relationships with members and key stakeholders
- Sales and business management knowledge and exposure
- Strong project management skills
- Excellent verbal, written and analytical skills
- A self-starter with a positive outlook and love of all things green

**Location and Remuneration**

**To Apply



  • Sydney, New South Wales, Australia Teachers Mutual Bank Full time $60,000 - $90,000 per year

    About the RoleThe role of the Member Service Officer is to professionally and positively communicate all the Banks' products and services. This is conducted via various forms of communication, ensuring the client's needs are fully satisfied by cross-selling the benefits of appropriate products and services. MSO's must accurately and promptly process all...


  • Sydney, New South Wales, Australia Capricorn Full time $60,000 - $80,000 per year

    A Little About UsCapricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous...

  • Member Service

    8 hours ago


    Sydney, New South Wales, Australia FINSIA Full time $60,000 - $80,000 per year

    About FINSIAFINSIA is Australia and New Zealand's leading financial services membership body, whose members make a significant contribution towards a better society for all. Our purpose is to develop and support a growing community of financial services professionals to realise their ambitions and advance their careers.FINSIA has recently announced a...


  • Sydney, Australia Insignia Financial Full time

    Manager Member Office - Member Engagement - Join our Member Office in advocating for the best interests of our members - Newly created role focusing strategic business planning & reviews - Permanent full-time opportunity (Location agnostic) **The Role** Reporting to the Head of Member Office, Member Engagement, you will support the Member Office in meeting...


  • Sydney, Australia Insignia Financial Full time

    Join our Member Office in advocating for the best interests of our members - Newly created role focusing strategic business planning & reviews - Permanent full-time opportunity (Location agnostic) **The Role** Reporting to the Head of Member Office, Member Engagement, you will support the Member Office in meeting the RSEL Boards' Regulatory...


  • Sydney, Australia Impact HR Consulting Full time

    Full Time - Sydney - Posted 3 hours ago **One Agency** One Agency is an Australian owned, international company located on the northern beaches. We have been recognised as a finalist in the Real Estate Industry NSW Awards for excellence, BRW Fast 100, and listed in the Top 10 Real Estate Networks in Australia. One Agency is a disrupter, launched in 2008....


  • Sydney, New South Wales, Australia Fiducian Financial Services Pty Ltd Full time $60,000 - $80,000 per year

    Are you a skilled Client Services Officer looking to develop your career within the financial services industry?We are a nationally recognised Financial Services company seeking a dedicated individual to join our team as a Client Services Officer. The position is based in our Sydney CBD office and offers a competitive package, a professional and friendly...


  • Sydney, Australia The Royal Australasian College of Physicians Full time

    Posted: 22/08/2024 Closing Date: 02/09/2024 Job Type: Fixed Term Contract Location: Sydney CBD Job Category: Call Centre and Customer Service **About the RACP** The Royal Australasian College of Physicians (‘RACP’) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services...


  • Sydney, New South Wales, Australia Australian Packaging Covenant Organisation Full time $65,000 - $85,000 per year

    Member Support OfficerFull-timeSydney based3 days in the office and 2 days working from home, reporting to the Member Services Manager.Salary $65,000 plus superWe're looking for a motivated and people-focused Customer Service Professional with an interest in Sustainability and Circular Economy to join our Member Services Team.If you are passionate...


  • Sydney, Australia Avant Full time

    Doctors Health Fund is an award-winning leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families. As a Member Services Specialist you will play a vital role in contributing to one of the fastest growing...