Member Services Consultant

1 day ago

Sydney, Australia Impact HR Consulting Full time

Full Time
- Sydney
- Posted 3 hours ago

**One Agency**

One Agency is an Australian owned, international company located on the northern beaches. We have been recognised as a finalist in the Real Estate Industry NSW Awards for excellence, BRW Fast 100, and listed in the Top 10 Real Estate Networks in Australia. One Agency is a disrupter, launched in 2008. We empower real estate professionals through our unique model to establish and run their own successful businesses utilising our striking branding and support.

About the role

This is a full-time position working in our brand-new Head Office space in Brookvale. The Member Services role is an integral part of One Agency’s close-knit head-office team. Whilst you will be providing support across a variety of tasks related to assisting new and existing members throughout their initial sign-up stage and on-going success, there’s also a variety of other ad-hoc activities to keep you busy.

Key Responsibilities and Accountabilities
- Responsible for supporting the Member Services Manager across a variety of tasks, including ensuring all new and existing member processes are completed in a timely and professional manner
- Be confident working with appropriate software &systems
- Create and maintain Member files and invoices
- Manage the merchandise and inventory of our online store
- Provide support to assist with marketing activities
- Co-ordinate our annual Awards to meet the high standards of One Agency

Essential and Desirable Skills

**Experience**
- Substantial experience with the MircoSoft Office Suite
- Ability to learn and use other industry related software
- Experience in the Real Estate Industry (highly desirable)
- Experience with Salesforce, Active Campaign, Big Commerce, Xero, WordPress (Ideal, but not essential)

**Personal qualities & behavioural traits**
- Ability to work with mínimal supervision
- Excellent written and verbal communication skills
- Extensive time management and organisational skills
- Strong problem solving and innovation skills
- Ability to work in a flexible, multi-tasking environment

  • Member Services Consultant

    7 days ago

    Sydney, Australia HCF Full time

    RT Health is looking for a Member Services Consultant to join our Member Care team. About the Role As a Member Services Consultant, you will be the first point of contact for all members and other stakeholders when they contact the Fund. You will handle member queries on membership, payments and claims. You will provide outstanding services to our members...

  • Member Services Consultant

    2 weeks ago

    Sydney, Australia HCF Full time

    RT Health is looking for a Member Services Consultant to join our Member Care team. You will be the first point of contact for all members and other stakeholders when they contact the Fund. You will handle member queries on membership, payments and claims. You will provide outstanding services to our members and ensure a positive experience. This permanent...

  • Member Services Consultant

    1 day ago

    Sydney Central Business District, Australia HCF Full time

    **About rt health** There aren't many organisations in Australia that can lay claim to such a long history or to being Australia's first registered health fund, but we can. rt health is a not for profit organisation that provides health cover to transport and energy industry employees and continues to grow today to ensure we provide simple health insurance...

  • Member Service Consultant

    2 weeks ago

    Sydney, Australia Heritage and People's Choice Full time

    Member Service Consultant - Flinders Street, Adelaide CBD **Are you a customer service professional looking to start your career in banking?** Working with us at People First Bank as a **Member Service Consultant**, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service. About...

  • Member Services Team Consultant

    4 weeks ago

    Sydney, New South Wales, Australia MEAA Federal Full time

    Do you have great communication skills and looking for an opportunity to work for just and fair work in the creative industries? MEAA is looking for a new employee for a full-time permanent position in our Member Services Team.The role of the Member Services Team Consultant is one which supports our members and potential members in joining and participating...

  • Service Consultant

    2 weeks ago

    Sydney, Australia Avant Full time

    About The Role The purpose of this role is to provide consistently superior service to Avant members and customers. Through the general course of this role, Service Consultants develop a strong generic knowledge of product, policy and procedures, providing an excellent platform to grow and develop a new career with Avant. About You We are seeking a dedicated...

  • Member Education Consultant

    1 week ago

    Sydney, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 15/11/2024 Closing Date: 29/11/2024 **Job Type**: Permanent - Full Time Location: Sydney Job Category: Banking and Financial Services,Insurance & Superannuation **About CSC** At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We’re proud to wear the government...

  • Change Manager

    2 weeks ago

    Sydney Olympic Park, Australia INDEX Consultant Full time

    **About INDEX Consultants**: INDEX Consultants delivers technology solutions to drive business success. We are part of a $6.9B Tokyo-based global group, with Australian offices in Melbourne, Sydney, Canberra and Brisbane. We take great pride in being trusted advisors to the Public, Financial Services, Energy & Resources, Health and Education...

  • Superannuation Member Experience Consultant

    1 day ago

    Sydney, Australia Australian Military Bank Full time

    We are a member owned financial institution who has a national presence serving the banking needs of the Australian Defence Force and wider community. We pride ourselves on a culture of collaboration, flexibility and diversity. We offer mortgages, consumer and credit loan facilities as well as products and services within superannuation, everyday...

  • Service Consultant

    2 weeks ago

    Sydney, Australia Ebas Group Full time

    **The Company EBAS Group is excited to partner with a leading player in the MarTech industry. Our client is at the cutting edge of marketing technology, specialising in advanced omnichannel customer engagement platforms. As a subsidiary of a major multinational corporation, they uniquely combine the vigour of a fast-growing startup with the robust resources...