UX/UI Designer

1 day ago

Melbourne City Centre, Australia Energy Safe Victoria Full time

Our purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving the success of Energy Safe Victoria.

**About the Role**:
As a member of the Strategic Communications department, the User Experience/User Interface (UX/UI) Designer will support Energy Safe's commitment to improving digital and service experiences for both the Victorian energy industry and the public.

**You will contribute by**:

- Develop and maintain Energy Safe's design system.
- Conduct customer and user research, persona creation and journey mapping to inform design decisions and validate outcomes
- Collaborate with the Content Design Lead, other members of the Strategic Communications team and stakeholders to develop strategies and implement fluid user experiences.
- Assisting in information architecture review and uplift of multiple platforms across Energy Safe.
- Continual review and iteration of customer and user journeys.
- Ensure design outputs are consistent with Energy Safe's brand, strategic objectives, and digital governance frameworks.
- Assist with general webmaster duties (CMS use/no coding).

**To be successful, you'll have**:

- Strong UI design skills, with at least 3-5 years' experience working in experience design (XD) roles.
- Professional Figma and Creative Cloud skills with the ability to adapt to new design tools.
- Ability to translate complex requirements into intuitive experiences.
- Experience using content management systems, with the ability to adjust to new platforms as needed.
- Ability to work independently with mínimal supervision, self-motivate and effectively manage workload and priorities.
- Effective influencing and negotiation skills and ability to work collaboratively with internal and external stakeholders.
- Demonstrated ability to develop and maintain cooperative and productive working relationships with internal and external stakeholders as part of a multidisciplinary team.
- Proven ability and willingness to assist others in a team environment.
- Demonstrated initiative in seeking, identifying, and resolving issues.
- Advanced written, verbal, and interpersonal communication skills. Experience working in government or regulatory environments. (Desired)
- Experience with Human-Centred Design practices as outlined by the Victorian Government for public service. (Desired)
- Experience creating, or assisting in the creation or upkeep of, a robust design system. (Desired)

**How to apply**
- Energy Safe Victoria values the unique backgrounds, experiences, and contributions that each person brings to our organisation and welcomes and celebrates diversity. Our aim is to create a workforce that reflects the diversity of the community that we are here to protect. We invite you to talk to us about any preferences or adjustments you may value or require to either the recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support._

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