Receptionist - Concierge River Street Medical

1 week ago

South Yarra, Australia Bupa Full time

Why Bupa?
- Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Opportunity to build your career with a Global leader in healthcare
- Casual position in our BRAND NEW and modern South Yarra practice

About the Centre:
Our Healthcare centre,**River Street Medical Centre**(Part of Bupa) based in South Yarra, is a modern practice offering GP consultations, Telehealth, procedures and nursing services to the local community. The practice services the local community, meaning patients don’t have to be a Bupa health insurance member or aged care resident to visit our GPs and allied health professionals.

The Opportunity:
We have a versatile, exciting and rewarding opportunity at our River Street Medical Centre available for Medical Receptionists seeking casual or permanent part-time work:

- Casual role: Wednesday to Friday weekly with availability to pick up additional shifts as required
- Friendly, fun and dedicated team
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

You’ll be:
Our receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you’ll need:

- Previous Medical Reception experience is essential for this role
- Experience with Best Practice Software is preferable
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

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