Customer Service Administrator

4 days ago

West Gosford, Australia 4 Seasons Insulation Full time

**Customer Service Administrator**

**Company Description**:
4 Seasons Insulation is on the hunt for an enthusiastic and committed individual to become part of our Administration team. As a growing Insulation and Manufacturing company, we are eager to find someone who is excited to help steer the business towards new directions.

**Role Description**:
This is an on-site role based at our West Gosford, NSW office. As a **Customer Service Administrator**, you will:

- Handle incoming customer inquiries and resolve issues with professionalism and efficiency
- Process Customers leads/enquiries and organise quoting schedules
- Support our internal teams to ensure smooth day-to-day operations and a high standard of customer satisfaction
- Contribute to business improvement initiatives and office support functions

**There is room to grow** — the right person who shows aptitude or interest may have the opportunity to expand into operations or accounts-related work in the future.

**Qualifications and Skills**:

- Strong communication and interpersonal skills
- Excellent problem-solving ability and attention to detail
- Proficiency with Microsoft Office
- Prior experience in customer service or a related field (preferred but not essential)
- Well-organised and comfortable managing multiple tasks
- Comfortable with diverse responsibilities and participating in business development
- Experience with accounting systems (especially XERO) is an advantage
- Traineeship opportunities available for suitable applicants

Pay: $60,000.00 - $65,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

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