Service Designer

3 days ago

Melbourne City Centre, Australia HAYS Full time

Service Designer role | Federal Gov opportunity | Contract | Australian Citizens are welcome to apply

**Your new company**

Hays Technology are delighted to announce their partnership with a federal government organisation The opportunity will see you joining a passionate team environment within successful and well-known federal organisation based in Melbourne with Flexible working environment.

**Your new role**

We are in the lookout for Service Designers to design and deliver new experiences and improved outcomes for customers across a wide range of digital solutions.

As a Service Designer you will be responsible for driving a human-centric and holistic approach to service delivery; helping to design and guide solutions to support multiple, multi-year projects that cut across different program areas.

**What you'll need to succeed**
- Relevant work experience to deliver design and research activities and a range of industry artefacts including service blueprints, journey maps, service models.
- Demonstrated ability overseeing and participating in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements.
- Demonstrated experience using Miro, Figma, Microsoft PowerPoint and other design software to communicate designs for executive and delivery teams.
- Experience planning and running user research and usability tests to ensure designed solutions are effective.

**What you'll get in return**

On offer is a 12-month contract & attractive daily rates. This is also your golden opportunity to add an impressive digital project to your portfolio and a chance to collaborate with an outstanding team. The role offers great Benefits, culture, progressive environment, flexibility, and growth.

Lastly, you will be given the opportunity to challenge yourself, build on your skills, and make a significant contribution to a workplace that's filled with energetic and inspiring people.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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