Operations Manager

Play a key role in supporting the Australian economy.
- Discounted food, travel, entertainment, gym membership, staff parking and, + more.
- 6:00 AM - 2:00 PM (Saturday & Sunday).

**Company**

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

**About this Position**

We’re on the lookout for a weekend warrior, a seasoned and driven Operations Manager ready to take full ownership of our warehouse and transport operations while most of the city sleeps in. This is your chance to step into the top leadership seat across Saturday and Sunday, running a high-volume, fast-paced distribution environment and ensuring every order is delivered with precision, care, and speed.

You’ll be the one calling the shots, leading a tight-knit team across transport, warehouse, and stock control, and ensuring operations run like clockwork.

**Key Responsibilities (6:00 AM - 2:00 PM, Saturday & Sunday)**
- Take charge of daily warehouse and transport operations across Transport, Warehouse, and Stock Control.
- Drive compliance across safety (OH&S), food standards (HACCP), and company procedures.
- Maintain momentum and performance by hitting all key KPIs and shift targets.
- Support and influence branch-level strategies that improve service delivery and profitability.
- Keep our warehouse, fleet, and tools audit-ready and operating at peak efficiency.
- Back our Stock Control and Supply Chain teams to ensure zero disruption and smooth stock flow.

**What We’re Looking For**

To thrive in this role, you will bring:

- A proven track record in Operations Management, ideally within food services or FMCG.
- Experience managing cold store or temperature-controlled environments.
- The grit and leadership chops to motivate teams and make independent decisions.
- Strong planning and prioritisation skills, you thrive in high-pressure, fast-moving settings.
- Confidence managing solo shifts and balancing multiple moving parts.
- Clear communication and a calm, solutions-first attitude.
- Forklift Licence, essential.
- A Certificate III in Transport & Logistics will be viewed favorably

**What's exciting about this role**:

- **Autonomy**: You’re the face of the business on weekends, trusted to lead without handholding.
- **Challenge**: Weekend shifts come with complexity. You’ll tackle it head-on and make a measurable impact.
- **Career Pathways**: For those who show grit, smarts, and leadership, there’s growth here.
- **Culture**: We’re a hands-on, sleeves rolled up team who back each other and get the job done.

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

**Culture & Values**

**Customer Focus**

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

**Respect**

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

**Passion**

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

**Simplicity**

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

**Leadership**

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

**How to Apply**

If you're ready to lead from the front and thrive in a role that few can handle, this is your stage.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

**Please note**: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.