Allied Health Coordinator

**About Glow Healthcare Agency**

Glow Healthcare is a dynamic and rapidly expanding agency based in Parramatta, dedicated to delivering exceptional services within the NDIS and aged care sectors. We are committed to providing high-quality, compassionate care and support. As we enter an exciting new chapter, we’re seeking an energetic and experienced **Allied Health Operations Manager** to lead a newly created division and play a key role in shaping its success.

**Role Overview**

This is a unique opportunity to step into a leadership role at Glow Healthcare. As the **Allied Health Operations Manager**, you will oversee operational processes related to clinician experience, NDIS compliance, and overall operational efficiency. This role is ideal for an experienced allied health professional with a management background who is eager to contribute to a growing organisation with strong career progression pathways across multiple divisions.

**Key Responsibilities**:

- Oversee and manage all operational aspects of clinician experience, ensuring a seamless and supportive environment for our team.
- Ensure compliance with NDIS policies, procedures, and legislative requirements to maintain the highest industry standards.
- Lead the client onboarding process, ensuring timely and accurate documentation.
- Oversee service agreements, ensuring they are provided and signed promptly.
- Manage scheduling and coordination of client services.
- Collaborate with recruitment and HR teams to attract, interview, hire, and onboard new clinicians.
- Assist with client matching, ensuring high-quality care delivery.
- Work with the marketing team to generate leads, follow up on inquiries, and support business development initiatives.
- Provide ongoing support and guidance to the team while continuously improving agency processes.
- Manage all referral platforms, matching clients with clinicians based on their qualifications and specific needs.

**Essential Criteria**:

- Minimum 3 years of experience within the NDIS, specialising in the allied health sector.
- Proven experience in an allied health management role with operational oversight.
- Strong understanding of NDIS compliance and service agreements.
- Experience using allied health software.
- Excellent communication, organisational, and leadership skills.
- Ability to work independently while fostering a collaborative team environment.
- Strong multitasking skills, with the ability to meet deadlines and drive efficiency.
- Proficiency in Microsoft Office Suite and other relevant software tools.

**Desirable Criteria**:

- Allied Health qualification or experience supervising clinically (e.g., Occupational Therapist, Physiotherapist, Behaviour Support Practitioner, Psychologist, etc.).
- Previous experience in client matching and recruitment.

**Why Join Glow Healthcare?**
- Exciting career growth opportunities within a well-established and fast-growing organisation.
- Employee share program based on department success.
- A supportive and collaborative team environment that values professional development.
- The opportunity to make a meaningful impact on clients’ healthcare journeys while contributing to the growth of Glow Healthcare.

If you’re an experienced Allied Health professional with a management background, passionate about NDIS and aged care services, and looking for a role where you can truly grow and develop, we’d love to hear from you

Pay: $100,000.00 - $115,000.00 per year

**Experience**:

- Allied Health: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 03/03/2025