BI Analyst
3 days ago
A flexible work environment
- Located in the CBD
- An ethical organization with true purpose
The BI Analyst will have several responsibilities, including:
**Maintenance of analytics infrastructure**
**(**
**20%)**
- Manage and maintain the analytics systems, and advise on best data quality creation for various programs and provide influence here.
- Provide technical support and ability to create KPI’s and metrics for program success measurement.
- Manage organisation-wide access to data and reporting tools.
- Periodically audit analytics infrastructure.
**Dashboarding & Insights**
**(7**
**0%)**
- Develop and manage a regular cycle of reports, translating data into actionable insights and recommendations.
- Create real-time dashboards in PowerBI and Google Data Studio to monitor performance and provide regular optimisation recommendations to the team.
- Create automated solutions for reporting on offline data sources.
- Provide proactive insights about customer behaviour, and their experiences to various teams across the organisation.
- Provide training to staff on using analytics tools and platforms.
**SEO**
**(1**
**0**
**%)**
- Manage and optimise the data sources across the Services & Supports function and program.
- Regularly audit all data visualisations and advise on technical and on-page optimisation recommendations.
- Inform strategic decisions with data insights and analysis.
**Knowledge/Skills/Experience**:
Essential
- Strong analytical skills - a minimum of four years’ experience in a similar role.
- Excellent analytical skills and experience with digital metrics.
- Strong understanding of technical and non-technical SEO.
- Strong understanding of Azure technology stack.
- Power BI
- Ability to build relationships and coordinate reporting with many internal and external stakeholders.
Desirable
- Platform experience: Google Analytics or Tableau
- Experience with SQL Server, Microsoft Azure and Python
- Data warehouse methodology: Data Vault or Kimball
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