Customer Care Representative

4 days ago

Lytton, Australia Beginning Boutique Full time

**Careers**:
Beginning Boutique is looking for some amazing people to join the team.

CUSTOMER CARE REPRESENTATIVE - CASUAL

Throwback to 2008—a time when online shopping was barely a thing (can you even imagine?). That’s when our visionary CEO, Sarah, set out to create an online community that delivered the ultimate shopping experience, straight to your door. Inspired by a 21st birthday trip to Paris, she came back with a dream, and 17 years later, Beginning Boutique is the go-to online destination for all your weekend event needs. If you’ve got a ticket to it, we’ve got the outfit for it

We’re based in Brisbane, Australia, and we’re on the lookout for incredible people to join our growing team. We love people who are passionate about what they do, push boundaries, and strive for excellence. Sound like you? Let’s chat

**The Role**:

- **Location**: Lytton Brisbane QLD
- **Basis**: Casual

**Overview**:
As a Customer Care Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring customer satisfaction and loyalty by addressing inquiries, resolving issues, and delivering a seamless shopping experience.

**Responsibilities**:

- Access and work in multiple systems and databases simultaneously
- Provide timely and professional responses to customers
- Go above & beyond for your team and customers
- Provide support to the Operations Manager, Customer Experience Manager and Customer Care team as required
- Actively participate in company meetings and provide feedback on team efficiencies where applicable
- Ensure brand promises are met daily
- Engage with customers on the retail floor, creating a high energy and compelling experience
- Expert product knowledge to drive sales and create a positive shopping experience
- Utilize your styling expertise to assist customers in creating fashionable and personalised outfits
- Flexibility in availability & able to work extended trade, weekends & key dates including Black Friday, Boxing Day, & New Year's Eve

**Requirements**:

- Have at least 2 years minimum experience in a similar back-end customer service role
- Have a touch typing speed of at least 75 words per minute and 90% accuracy
- Display confident and professional phone and communications manner
- Have previous experience with working in multiple systems and databases, including Mac systems and software
- Have previous retail and customer service experience in a fast-paced environment
- Have a general understanding of our brand
- Be able to meet and exceed tight deadlines
- Demonstrate ability to problem solve
- Availability to work on a Monday to Sunday roster
- Take initiative and authority of your role to give our customers a positive experience

**Benefits**:

- Flexible working arrangements
- Excellent employee discounts on clothing
- Excellent workplace culture:

- Regular team events.
- Work a team that loves what they do.
- Work with like-minded people who are passionate and experienced in their fields.
- We care about you:

- Training and development focus for staff.
- A culture that supports on your health and wellbeing.
- We care about the future:

- We donate 1% of proceeds to our charity partners through our BB Better initiative.
- We have a sustainability and ethical targets.
- We work with charities year-round.

  • customer care representative

    2 weeks ago

    Lytton, Australia Beginning Boutique Full time $45,000 - $65,000 per year

    CareersBeginning Boutique is a fun and innovative place to work. Based in Brisbane, Australia, we are a super hard-working team that is growing exponentially. BB gives employees the opportunity to have a varied and exciting place to work while still being professional and experts in our field. Before you apply make sure you know that this is what you want to...

  • Customer Care Assistant

    2 days ago

    Lytton, Australia Beginning Boutique Full time

    **Careers**: Beginning Boutique is looking for some amazing people to join the team. CUSTOMER CARE ASSISTANT Throwback to the year 2008, way back when online shopping wasn’t even a thing (can you believe that?!) Our CEO extraordinaire Sarah dreamed of creating an online community that loved getting packages delivered for the weekend and experiencing...

  • customer care assistant

    1 week ago

    Lytton, Australia Beginning Boutique Full time $45,000 - $65,000 per year

    CareersBeginning Boutique is a fun and innovative place to work. Based in Brisbane, Australia, we are a super hard-working team that is growing exponentially. BB gives employees the opportunity to have a varied and exciting place to work while still being professional and experts in our field. Before you apply make sure you know that this is what you want to...

  • Customer Service Representative

    1 week ago

    Lytton, Australia Azapak Full time

    **About Us** Established in 2004, Azapak is a dynamic, family-owned business providing packaging solutions to businesses throughout Australia. With over 2000 packaging products in stock, as well as a range of packaging equipment, we truly have packaging covered from A - Z. Renowned for providing exceptional customer experiences, our workplace is one of...

  • Inside Sales Representative

    2 weeks ago

    Lytton, Australia ASSA ABLOY Full time

    Inside Sales Representative ‘Be part of an innovative forward-thinking company’ Your Opportunity: Become a valuable member of Sales team, making a genuine, positive impact in the lives of our customers and improve proficiency amongst colleagues. Stand side by side with the National Sales Manager in being the primary point of contact between Traka and...

  • Technical Sales Representative Qld

    1 week ago

    Lytton, Australia The Lincoln Electric Company Full time

    Technical Sales Representative QLD - Location**:Lytton** Employment Status**:Salary Full-Time** Function**:Sales** Req ID**:27222** - Job Responsibilities- Drive and improve sales results and performance to meet sales targets - Manage distributor relationships in your designated area - Actively call on end users to promote total company products - Develop...

  • Customer Service Administrator

    1 week ago

    Lytton, Australia Inghams Group Limited Full time

    **Posted**: 10/01/2025 **Closing Date**: 10/02/2025 **Job Type**: Permanent - Full Time **Location**: Lytton **Job Category**: Sales We've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years. A large part of our strong growth and success is because we're always looking for new ways to...

  • Customer Service Assistant

    1 week ago

    Lytton, Australia Beginning Boutique Full time

    This is a rare opportunity to join one of Australia’s leading and fastest growing online retailers and be the first point of contact for our loyal customer base. This role is includes overnight shift work and weekends. Key Responsibilities: - Access and work in multiple systems and databases simultaneously - Provide timely and professional responses to...

  • Customer Service Person

    2 days ago

    Lytton, Queensland, Australia Alfagomma Australia Full time $60,000 - $80,000 per year

    Join Our Passionate Customer Service Team - Exciting Opportunities Await YouAre you enthusiastic about delivering top-notch customer service? Do you thrive in a supportive and compassionate work environment? Look no further - we've got the perfect opportunity for youAbout Us:At Alfagomma, we are a global leader in Engineering- in providing industrial and...

  • Technical Sales Representative Qld

    1 week ago

    Lytton, Australia Lincoln Electric Full time

    Location**:Lytton** Employment Status**:Salary Full-Time** Function**:Sales** Req ID**:27222** **Responsibilities**: - Drive and improve sales results and performance to meet sales targets - Manage distributor relationships in your designated area - Actively call on end users to promote total company products - Develop and execute customer sales plans -...