Supervisor Service Delivery
1 week ago
**Essential Job Functions**:
- Assist in the management and operation of infrastructure services, providing support to the team.
- Contribute to the implementation of infrastructure strategies and projects.
- Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
- Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
- Participate in the implementation of best practices and process improvements within the infrastructure services.
- Assist in the development of infrastructure documentation, including policies, procedures, and reports.
- Contribute to the optimization of resource allocation for infrastructure tasks and projects.
- Effective communication to provide support and collaborate with team members.
**Basic Qualifications**:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
- Proven experience in infrastructure technology management
- Proficiencies in technical knowledge and teamwork
- A continuous learner that stays abreast with industry knowledge and technology
**Other Qualifications**:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus
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