Manager Mental Health

This could be your chance to lead a small team & make positive change
- Customer service, service development, finances, contracts & risk
- Recovery-oriented & person-centred practices

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

**About the role and where you will be working**:
The role oversees a team delivering non-clinical Mental Health Recovery Services for individuals aged 18-65 with severe and persistent mental health conditions.

This position holds operational responsibility for recovery services across three residential facilities, community in-reach programs, a Family and Carer program, and Psychosocial NDIS services within the Perth metro area.

The role directly supervises two team leaders, who in turn manage a team of 60 Recovery Partners.

**We’ll also be asking you to:

- **
- Ensure compliance requirements are effectively managed for your team, keeping all documentation current and promptly uploaded to Employee Self Service.
- Provide guidance and mentorship to employees on the importance of following safety protocols, offering opportunities for relevant and up-to-date training and instruction.
- Demonstrate safe behavior and promote continuous improvement by utilizing available resources, providing coaching, and documenting safety outcomes with team members.
- Ensure that both you and your team adhere to National Health Standards for Mental Health Services, LARU Private Hospital Psychiatric Hospital standards, NDIS Practice Standards, and the NDIS Code of Conduct, acting with respect, kindness, and in accordance with the behaviors outlined in these guidelines.

**About you**:
You’re an experienced leader with an in-depth working knowledge of Mental Health Services / NDIS practice standards, quality indicators and national standards.

Developing and mentoring staff comes naturally, and you take great pride in leading by example.

With a genuine desire to make a positive difference in people’s lives, you’re ready to step into a new role and lead your team in achieving excellence in service and compliance.

**To be considered for this role, you’ll need**:

- At least 5 years of experience in a mental health or human services environment
- Familiarity with Mental Health or NDIS funding systems
- Strong background in recovery-oriented and person-centered practices
- Proven experience in managing teams across multiple locations

**Working with us**:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks (full time)
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment

**How to apply**:

- Immunisation record (Flu & COVID19)
- A completed pre-employment health questionnaire
- Qualifications

**About us**:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;
**Listen, Act**, **Do not give up, Work as one.**

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

**Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.**

**For more information on the services, we provide visit: scrosswa.org.au