Financial Counsellor Team Leader

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Moneycare is The Salvation Army’s national financial counselling and financial capability program. It is one of the largest and long-running such programs in Australia. Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation. Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

Our Financial Counsellors provide financial counselling to clients and conduct thorough assessment processes that ensure that clients receive prompt and efficient service. Integrate this with state-wide telephone financial counselling service (Moneycare).

We are currently seeking a values-driven and proactive Team Leader to lead the operations of a Moneycare team. This is a full-time role located in Greater Sydney.

You will successfully
- Ensure all financial counselling, financial capability and related services are provided at a high level to help people in financial difficulty or crisis and to build financial resilience
- Uphold positive rapport with key internal and external stakeholders.
- Ensure financial counsellors in the team obtain professional body membership and move to full accreditation
- Maintain the SAMIS Moneycare case management system in an orderly, comprehensive and up-to-date manner
- Demonstrate high level understanding of, and compliance with, relevant legal, regulatory and Moneycare processes and policies.

You will have
- Diploma of Financial Counselling or equivalent, or in progress
- Work towards Accreditation as a Financial Counsellor
- Demonstrated ability to work within a counselling framework
- Extensive experience in the field of welfare, community services, counselling or business/finance,
- A valid Employee Working with Children Check.
- A valid Driver’s licence.
- A willingness to undergo a National Police check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- The Salvation Army has a mandatory vaccination procedure _
- to ensure the safety and wellbeing of our community_
- and works in areas covered by Public Health Orders requiring vaccination. _
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_