Technical Change Coordinator

1 week ago

Canberra, Australia Fujitsu Full time

About the job Technical Change Coordinator - SFIA Level 4

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the Role**
- RFQ Opportunity
- 12-months Contract
- Canberra based
- Minimum of NV1 Clearance
- On-site

**Role Description**:
The Technical Change Coordinator will be pivotal in managing and coordinating technical changes across IT systems and services, ensuring mínimal disruption to business operations while adhering to established change management processes. This role requires a proactive approach in the management of change initiatives and effective collaboration with various stakeholders.

**Key Responsibilities**:

- Coordinate with stakeholders to communicate the technical intent, impact, and risk of proposed changes.
- Schedule and document changes in the official change calendar, ensuring accurate record-keeping.
- Prepare and distribute technical change plans and readiness steps to relevant teams and stakeholders.
- Monitor change execution, validate successful implementation, and manage escalations as required.
- Conduct post-implementation reviews to capture lessons learned and contribute to the continuous improvement of change processes.

**Required Skills and Experience**:

- Strong understanding of change management best practices.
- Familiarity with ITIL and DCAM Frameworks, as well as established Change Management Processes.
- Awareness of Incident and Problem Management principles and practices.
- Effective communication skills for engaging with both technical teams and business stakeholders.
- Proven analytical thinking and decision-making abilities.
- Experience with post-implementation reviews and driving continuous improvement initiatives.

**Preferred Qualifications**:

- Relevant certifications in change management or IT service management (e.g., ITIL Foundation).
- Previous experience in a technical change management role within an IT environment.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- ** We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.**
- **We offer tailored career paths across our global organization to support your professional and personal growth.**
- **Our customers trust us. We have an excellent reputation across the region and globally.**
- **Best in-class reward and recognition programs flexible work, volunteering leave, and more.**
- **We live our values of aspiration, trust, and empathy, all day, every day.**

**Commitment to Diversity, Equity and Inclusion**
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