
Head Barista
2 days ago
We are seeking an experienced and passionate **Head Barista** to lead our coffee program and inspire our team. As Head Barista, you will set and maintain high standards for coffee quality, customer service, and workflow efficiency. You’ll play a key role in training baristas, curating our coffee offering, and ensuring every customer receives an exceptional experience.
**Key Responsibilities**
- Oversee daily coffee operations, ensuring consistent quality and speed of service
- Lead, mentor, and train baristas in coffee preparation, latte art, and customer service standards
- Maintain coffee machines and coordinating servicing and calibration as required
- Monitor stock levels, manage ordering of coffee and related supplies, and minimize waste
- Work with management to develop seasonal menus and specialty coffee offerings
- Uphold food safety, hygiene, and workplace health and safety standards
- Handle customer feedback and resolve service issues in a professional manner
- Foster a positive and motivating team environment
**Skills & Experience**
- Proven experience as a senior or head barista in a specialty coffee or high-volume café
- Ability to train, coach, and lead a team
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Attention to detail and commitment to quality
- Flexibility to work weekends, early mornings, and peak service times
Pay: $60,000.00 - $70,000.00 per year
**Experience**:
- Specialty coffee: 1 year (preferred)
Licence/Certification:
- RSA (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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