Manager Production Support

**Job Description**:

- Located at Brisbane Base Maintenance Hangar
- Executive Level Job Grade
- Leadership opportunity within the QE Aircraft Maintenance team

The Qantas Group sits at the heart of the fast-moving, challenging and exciting aviation and travel sector. Today, 35,000 people work in Australia and overseas across our airline, freight, catering, ground service and loyalty arms, driving our success and maintaining our position as a world-class organisation. As we engage our next generation, we continue to look for the passion and commitment that have always set the Qantas Group apart. In this uniquely dynamic environment, you’re encouraged to embrace a challenge and build your experience every day.

The Manager Production Support is responsible for leading the production support activity carried out by all support shops functions within Brisbane Base Maintenance (BBM), ensuring the seamless delivery of maintenance operations through effective resource planning, operational efficiency, and strategic leadership. This role is pivotal in driving continuous improvement, enhancing operational performance, and building a performance-driven culture that ensures customer aircraft are delivered on time and on budget.

You will lead the Production Support Group and be accountable for production preparedness, process improvements, operational compliance, and the development of key performance measures that enhance delivery standards across BBM. Strong leadership, collaboration with internal and external stakeholders, and a safety-first mindset will be essential to success in this role.

Your main responsibilities will include:
- Leading the production support shop lifecycle and driving operational efficiency initiatives across Brisbane Base Maintenance.- Partnering with senior leaders to drive a performance-based culture, championing change, and embedding continuous improvement practices.- Overseeing resource alignment, workload management, and production readiness to ensure timely delivery of customer requirements.- Building strong stakeholder relationships across Qantas Engineering, CAMO, and external suppliers to ensure seamless operational delivery.- Ensuring compliance with all CASA regulations, Qantas Engineering policies, and workplace health and safety standards.- Providing strategic leadership in safety, operational performance, and people management across production support functions.- Leading business improvement initiatives and actively contributing to the Qantas Group’s engineering transformation program.

What you’ll bring to the role:
- 10+ years Extensive leadership experience within aircraft maintenance environments, including 5 years of senior executive responsibility.- Strong background in production planning, resource management, and maintenance operations.- Deep knowledge of CASA regulations and experience working in regulated heavy maintenance facilities.- Demonstrated ability to create and lead cultural and operational change within large, complex teams.- Proven ability to manage safety, compliance, industrial relations, and operational excellence.- Experience building stakeholder relationships and influencing outcomes at all levels of an organisation.- Strong commercial acumen, project management skills, and an understanding of Lean methodologies.- Tertiary qualifications in Engineering, Business Management, or related disciplines.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas.

From day one, you’ll be supported with on-the-job training, coaching, and formal development opportunities. We have a proven track record of supporting our people to grow their careers across the business.

The Qantas employee benefits program offers amazing perks well beyond travel:
- Travel benefits: Enjoy heavily discounted flights within Australia and globally for yourself, family, and friends, as well as exclusive deals on accommodation and holidays.- Leave options: Access flexible leave, including 14 weeks paid parental leave and the ability to purchase additional paid leave for eligible employees.- Rewards and discounts: Access thousands of lifestyle discounts across shopping, entertainment, insurance, and health.- Wellbeing: Benefit from tailored wellbeing programs including mental health support, interactive wellbeing tools, and nutrition planning.

Applications close: Wednesday, 23rd July 2025

About us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — ope