Quality Specialist

Company Description

**Let’s create a more sociable future together**

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you

**Job Description**:

- **
Be uniquely you, come as you are**:

- ** Support selection and development of products**:

- ** Salary range $90,000 - $100,000 per year excluding superannuation**

The **Quality Specialist - Spirits and RTD** will support the business on the selection and development of products for our alcoholic and zero alcohol drinks portfolio (particularly Spirits & RTDs) in accordance with the Endeavour Group QA Framework and the relevant legislations, to ensure we deliver compliant unique and profitable brands that consistently exceed our customer's expectations.

The role partners with co-manufacturers, including co packers, distilleries, wineries and breweries, domestically and around the world as a key contact on annual audits, product quality, NPD and regulatory matters.

Sound good? Read on.

**Here is a taste of what you can expect in this role**:

- Portfolio Management_
- Manage a large portfolio of own brand and imported spirits and RTD’s through product changes and regulatory amendments.
- Drive the QA function within the Pinnacle Drinks NPD process
- Manage product evaluation and regulatory assessment of imported and domestic products to ensure labelling and formulations are compliant with local laws.
- Manage the production and on shelf surveillance process to assist in consistently delivering quality products.
- Supplier Compliance_
- Build positive and collaborative working relationships with our Suppliers to
maximise our core business and Supplier partnerships
- Support the commercial teams with management of contract manufacturers, on-boarding new suppliers through our EDQ audit process and identifying quality improvement opportunities.
Ensuring all suppliers for exclusive and own brands meet Endeavour Group's standards on manufacturing, environmental and ethical aspects.
- Build Product Specification_
- Evaluate and build product specifications according to the Endeavour Group QA Framework, ensuring our products are safe and compliant
- Manage the product evaluation process in accordance with the Endeavour Group QA Framework
- Product Complaint Management_
- Manage product quality related consumer feedback, investigating issues and working closely with the Customer Advocacy team.
- Escalate and resolve issues of product non conformance through root cause analysis and implementation of effective corrective measures.
- Other_
- Keep up to date with regulatory and legislative matters.
- Ensure QA data and records are stored and kept up to date.

**Qualifications**:
**Now let’s talk about you**:

- Degree qualified in Food Technology/Science, with a proven track record working in alcohol or food manufacturing in FMCG environments
- Technical experience & knowledge of beverage manufacturing, packaging & supply chain.
- Excellent understanding of GMP, HACCP and GFSI Quality standards
- Experienced in working with internal vendors & third party producers.
- Knowledge and experience in alcoholic beverage manufacturing, particularly beer, spirits and RTD's
- Experienced in writing operating procedures & assisting teams to gain or maintain external audit accreditations e.g. HACCP, ISO, BRC and other GFSI Standards
- Experience in social compliance industry programs such as SMETA and BSCI

**The benefits are good too**
- We offer flexible working in every sense
- An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
- At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply._

Additional Information

**We are together creators**

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal o