IT Service Delivery Specialist

4 days ago

Surry Hills, Australia Blackmores Group Full time

Great opportunity for someone who enjoys working with people to build on your IT experience
- Large complex organisation, highly visible role, with access to hybrid work
- Hybrid working - Surry Hills/home, support a wide range of stakeholders

At Blackmores, we are an ASX 200 publicly listed Australian company leading the wellness revolution by championing innovative natural health solutions.

We are looking for an experienced IT Service Desk Specialist to join our IT Operations team to provide IT Service Desk and desktop support both remotely and onsite.

As part of a broader IT support team, you will provide technical expertise for a range of problems and solutions to our corporate team onsite in Surry Hills, as well as the rest of our employees based in other locations in ANZ.

As this is a customer facing role, you will be based 2 days a week at our Surry Hills site, with flexibility needed to attend our Bungarribee site, however we do offer flexibility and you will have access to work from home 2-3 days a week.

**Responsibilities include**:

- Manage IT Service Desk\Infrastructure calls within agreed SLA’s
- MS Windows 10\11 deployment & support (inc. the installation/relocation of end user hardware, and MS Teams)
- Maintain IT Asset Management registers, Active Directory and o365 administration
- Desktop, Laptop, Printers, and peripherals support
- Supporting remote user connectivity

**Who are you?**
- Min 2-3 years’ experience in an IT Service Desk support role
- Comfortable in providing desktop support in a MS Windows environment (iOS support experience desirable)
- Capability to manage and configure common office equipment in a complex environment
- Be a natural problem solver, with a tenacious, proactive attitude to resolve issues
- Have a great attitude, able to communicate with and support multi-level stakeholders

As we go through an exciting time of change with our business wide Cyber Security uplift program, this is the perfect time to join for someone who is keen to build on their IT/helpdesk experience in a large, fast paced, dynamic company. You will be a true team player, with a fantastic can-do attitude, and be energised by helping others in a front-line capacity.

Additionally, you will have an eye for detail and improving processes, a thirst for learning new things and are excited to forge a successful IT career in a growing FMCG business.

The Blackmores Group, founded by visionary naturopath Maurice Blackmore in 1932, has a vision to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.
- Agencies note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated._

  • Campaign Delivery Specialist

    3 days ago

    Surry Hills, Australia Cartology Full time

    **Campaign Delivery Specialist** - Permanent opportunity to join our Sydney team - Hybrid working environmentExciting opportunity to work for one of Australia's retail media pioneers**About Us** Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and...

  • Program Delivery Specialist

    2 weeks ago

    Surry Hills, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Service Delivery Manager

    1 week ago

    Surry Hills, New South Wales, Australia News Corp Australia Full time $120,000 - $180,000 per year

    Software Delivery Manager12 month initial contractHybrid working environmentSurry Hills What's the role? Ready to lead the charge in delivering world-class digital content experiences? We're looking for a Delivery Manager with the expertise, drive, and vision to oversee multiple high-performing Scrum teams that power the workflow behind content creation...

  • Delivery Manager

    6 days ago

    Surry Hills, New South Wales, Australia Arctic Fox Full time

    Summary:Industry - RetailSalary - $180K plus Super & Incentives.Location & work arrangements - Surry Hills, NSW. Working arrangements are hybrid with the successful candidate required to attend the office 3 days per week.About the role:Are you a strategic delivery expert passionate about managing complex, high-impact business transitions?As a Delivery...

  • Multimedia Specialist

    1 week ago

    Surry Hills, Australia Watermark International Pty Limited Full time

    About Us At **Watermark International Pty Ltd**, operating under the brand name **Solidal**, we are leaders in architectural facade manufacturing. Based in Sydney, we specialize in creating innovative, sustainable, and aesthetically stunning facade solutions. Our commitment to quality and innovation has positioned us as a trusted name in the architectural...

  • Digital Ooh Operations Specialist

    6 days ago

    Surry Hills, Australia Cartology Full time

    **Digital Out-of-Home Operations Specialist** - Permanent opportunity to join our Sydney team - Hybrid working environment - Exciting opportunity to work for one of Australia's retail media pioneers **Cartology** Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing...

  • Onboarding Specialist

    4 days ago

    Surry Hills, Australia Warrell & Reid Full time

    Disruptive technology for medical industry - Exciting company with future focus - Implementation and onboarding specialist role - No Selling **The Company**: **The Role**: - Being the key point of contact within Medinet during the implementation and onboarding process of clients and customers - Liaising with customers to organise and facilitate training...

  • Solicitor

    2 weeks ago

    Surry Hills, New South Wales, Australia Seniors Rights Service Full time $80,000 - $120,000 per year

    Opportunity to make a real difference working for a purpose led organisation.Full time role based in Surry Hills.Great flexibility with access to hybrid work arrangements.About the roleUnder limited direction the Solicitor will provide high quality generalist legal information, advice, representation and other legal assistance to socially and economically...

  • Campaign Delivery Executive

    22 hours ago

    Surry Hills, Australia News Corp Australia Full time

    **Who are we?** - We are proud to be Australia’s most impactful media group, we’re even prouder of what we stand for. Together, we inform, advocate and inspire all Australians, for a better Australia._ - With over 150 brands across news, sport and lifestyle, News Corp Australia is trusted by over 18 million Australians a month to provide the information...

  • Market Insight and Talent Delivery Analyst

    2 weeks ago

    Surry Hills, New South Wales, Australia The Onset Full time $80,000 - $120,000 per year

    At Onset, we're about more than recruitment—we're about enabling growth, building strong partnerships, and staying ahead of the curve in an evolving world of work. Right now, we're looking for a Market Insight & Talent Delivery Analyst to join our team and play a pivotal role in delivering the intelligence that fuels smarter decisions for both our clients...