Service Support

2 weeks ago

Kedron, Australia The Creche and Kindergarten Association Full time

At C&K, our purpose is to make a positive impact on children’s lives. It’s what we’ve been doing for more than 115 years. Through evidence-based thinking, hard work and true compassion, we’ve built a trusted reputation as Queensland’s leading provider of early childhood education. And as a child safe organisation, we put children's safety and wellbeing at the heart of everything we do, creating nurturing spaces where children can learn, explore, play and grow.

You’ll help us shape the future of children in our care by:
Maintain and improve the functionality of C&K’s centre management systems and processes, working collaboratively with the business, providing quality training, support and information to all stakeholders. As well as work in partnership with C&K Branch services to maintain enrolment processes.
Supporting the business in ensuring timely collection of customer payments in accordance with C&K policies, as well as relevant legislation and regulations, while maintaining the accuracy and integrity of the general ledger. The role involves working collaboratively with internal and external stakeholders to provide analysis, advice, and support, while also driving continuous improvements in Accounts Receivable processes.

Respond to internal and external customer queries professionally and in a timely manner, maintaining a customer-focused approach.
Maintaining compliance with legislation and organisational policy.
Work collaboratively across business units to support organisational initiatives and growth projects.

Please note: Flexibility, reliability and accountability are essential skills for this role.

**Find Your Better Way and Enjoy the Benefits**

Every C&K career helps children belong and grow. We’ll set you up for success with a range of benefits, programs and opportunities to help you earn, be well and grow.
- Find a healthy work-life balance with family-friendly priority access to C&K childcare centres and discounts of up to 35% of the gap fee.
- Be well and prosper with an Employee Assistance Program that includes financial counselling, nutrition coaching, individual counselling and specialist support for LGBTIQA+ and First Nations individuals.
- BUPA health insurance discounts
- Funded Blue Card and National Police Check.
- Take your career to new heights with professional development opportunities.
- Support the growth of our teams and earn a $1000 referral bonus reward.
- Plus so much more.

**What you’ll bring**

If you’re committed to guiding children’s early learning and development, we’ll set you up for success

We strongly uphold our child safety policies and procedures. To thrive and succeed in this role, you will have:

- Valid Blue Card or Exemption Card.
- Current Police Check

You will bring a passion for achieving long-lasting, high-quality outcomes for children, their families and the community alongside a team-player mindset - when you join C&K, you join a village of good-hearted, talented people, so you can lean on them as they lean on you.

**Join us and find a better way with C&K - for children, for you, for always.**
- C&K is a child-safe organisation and all C&K employees are required to undergo a police check and not be a_ _‘_Restricted Person_’ or Suspended Educator under the QLD Blue Card System._
- We welcome applicants who identify as an Aboriginal and Torres Strait Islander, have a Culturally and /or Linguistically Diverse background and/or those with additional needs._

Kedron, QLD

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