Client Hospitality

2 weeks ago


Bowen Hills, Australia Entain Full time

**About the role**

The Client Hospitality & Events Coordinator is responsible for coordinating a national portfolio of sports and racing hospitality and events. You will play a pivotal role in delivering engaging and memorable experiences for our customers across Australia’s most iconic sports and racing events.
- Due to the nature of events, this role requires flexibility in work hours as well as occasional weekend work_._

**About Entain**

We’re Entain. Our vision is to be the world leader in sports and gaming entertainment. We are creating exciting and trusted experiences for our customers and revolutionising the gaming space as we go. Combining technology and entertainment to create products that push the boundaries, Entain is home to a global family of more than 25 well-known brands - names such as Ladbrokes Australia, neds, Bookmaker, betstar, and many more.

**What you will do**
- Proactively manage the day-to-day operations of the events & hospitality portfolio.
- Utilise cloud-based ticket management software to provide end-to-end event administration and ticketing fulfilment.
- Provide effective and efficient event support to Business Development Managers, Account Managers and External Agents.
- Liaise with internal departments, including, marketing, corporate, compliance, data science and client services.
- Develop strong working relationships with service providers including suppliers, venues, caterers, talent, and contractors.
- Use of proprietary information to report on and analyse event key metrics.
- Ensure the needs of the customer is always the primary focus, delivering unique experiences and the best customer experience.
- Collaborate with the broader Events Team to deliver large-scale client functions and events.

**Who we’re looking for**
- Tertiary qualifications in events, marketing, or sports management and/or demonstrated experience in event delivery.
- Exceptional interpersonal skills and the ability to communicate at all levels within the business are essential.
- Strong customer-centric attitude with an interest in the wagering industry.
- Meticulous attention to detail and the ability to manage multiple tasks and deadlines.
- The ability to identify, analyse and interpret relevant data to drive decision making.
- A team player with a positive, can-do attitude.

**Why Entain**
- Genuinely flexible work arrangements - we aim to be in the office two days a week, but we want you to work the way that best suits you and your life.
- 9-day fortnights - Yep that’s right
- Up to 12 weeks Paid Parental leave.
- Heavily subsidised gym memberships and other paid-for services as part of our wellness calendar.
- Free onsite barista and fully stocked fridge and pantry for breakfast and lunch.
- Extensive learning and development programs so you can expand your expertise.
- Company-wide events to recognise and celebrate the great work of our team.
- We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to free and discounted tickets to sporting and racing events.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference.


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