Customer Service Representative

1 week ago

Melbourne, Australia Commonwealth Bank of Australia Full time

Customer Service Representative - Coburg

**24 hours per week**:

- Tuesday, Wednesday, Thursday & Friday: 9:30am - 4:00pm

**Do work that matters**

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

**See yourself in our team**

As a Customer Service Representative in our Coburg Branch you'll be:

- Responding to customers transactional banking needs, delivering a seamless customer experience
- Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
- Completing financial health checks to assess customers' needs, identify any changes or needs for specific products or services
- Assisting with Cash/ATM procedures
- Educating and demonstrating of our in-branch technology and digital banking options for customers
- Adhering to the Bank's processes and procedures, including accurately reconciling transactions, reviewing customers' financial positions & championing our strong risk culture

**We're interested in hearing from people who have**:

- A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
- A genuine interest in improving the financial wellbeing and lives of our customers
- The ability to ask the right questions, respond to customers' needs and refer them to the relevant team members in order to better serve their needs
- Excellent communication skills & willingness to contribute to a collaborative culture
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions

At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 24/12/2024

Job ID REQ218039

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000

    Customer Service RepresentativeWe are seeking a dedicated and enthusiastic customer service representative to join our team. As a customer service representative, you will be responsible for ensuring that our customers receive the highest level of service.About the RoleThe ideal candidate will have excellent communication skills, be able to work in a...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeService Full time $60,000 - $77,000

    Customer Service Representative OpportunityWe are seeking a Customer Service Representative to join our sales team. As a key member of our team, you will be responsible for providing exceptional customer service and knowledge to customers.About the RoleThe successful candidate will have a strong understanding of beers, wines, and spirits, as well as...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia Linden Cook Jewellery Full time

    Customer Service Representative (Full-Time)August 29, 2025Customer Service RepresentativeFull-Time | MelbourneWe're on the lookout for another lovely human to join our Customer Service team at Linden Cook. This role is ideal for someone who loves creating thoughtful, positive experiences for customers and thrives in a fast-paced, customer-focused...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia Linden Cook Jewellery Full time

    Customer Service Representative (Full-Time)August 29, 2025Customer Service RepresentativeFull-Time | MelbourneWe're on the lookout for another lovely human to join our Customer Service team at Linden Cook. This role is ideal for someone who loves creating thoughtful, positive experiences for customers and thrives in a fast-paced, customer-focused...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeService Full time $43,958 - $61,630

    Customer Service Representative JobWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Melbourne. As a key member of our staff, you will be the face of our store, providing exceptional service and upholding our high standards.Job Responsibilities:Deliver outstanding customer service and maintain a positive...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $57,000 - $73,000

    Customer Service RepresentativeWe are seeking a talented individual to join our retail team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering an exceptional customer experience and providing expert advice on products.About the RoleThis is a part-time opportunity that allows you to work closely with...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeBeverage Full time $2,187 - $37,761

    Customer Service RepresentativeAs a Customer Service Representative, your role will involve providing exceptional customer service, preparing beverages, and maintaining a clean and organized workspace.Key Responsibilities:Prepare and serve high-quality beverages, including coffee, tea, and milkshakesMaintain a clean and organized workspace, including the...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $55,000

    Customer Service Representative RoleWe are seeking a Customer Service Representative to deliver exceptional customer experiences. As a key member of our team, you will provide outstanding support and guidance to customers.Key Responsibilities:Dedicate to providing personalized customer service, ensuring high levels of satisfaction and loyalty.Offer product...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $55,000

    Customer Service RepresentativeWe are seeking a hospitality enthusiast who excels at connecting with customers and providing top-notch service. As a Customer Service Representative, you will be the face of our organization, responsible for ensuring that every guest feels valued and supported.To succeed in this role, you must possess excellent communication...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Matrix Education Full time

    Customer Experience Representative (VIC)Matrix Education is now hiring casual Customer Experience Representatives for our Box Hill campus.Matrix Education is Australia's leading and fastest-growing tuition college for primary and secondary students. With over 25 years of experience, we've helped tens of thousands of students achieve their academic dreams.We...