Health - Administration Officer

5 days ago

Glenelg, Australia ACH Group Full time

**Job Title**: Health
- Administration Officer
**Location**: Glenelg and Christie Downs Health Studios
**Job type**: Casual
**About Us**: With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.
**The role**: Do you have great administration and telephone skills? Do you love meeting new people and making conversation and customer focused?
We're looking for someone with exceptional customer service, great communication skills and a 'can-do' attitude to join our team in our busy allied health clinics, providing front of house reception services on a casual basis.
**What you'll do**:

- Provide exceptional front desk customer service, including answering phones & greeting customers and visitors
- Schedule and booking customer appointments
- Records and document management
- Cash handling and managing payments
- Process Medicare and private health fund payments
- General administration tasks to support the Allied Health Team

About You
- A passion for customer service
- Experience in a fast paced, reception type role
- Attention to detail, with high degree of accuracy
- Excellent communication skills and a strong work ethic
- Exceptional organisational & time management skills
- Warm, energetic and engaging manner
- Ability to manage competing priorities and remain calm
- Ability to problem solve
- Strong database skills, with the ability learn new systems quickly
- Strong computer literacy skills, working with Microsoft Office Suite of products

**You will need**:

- A CURRENT Police Check for aged care less than 12 months old
- To care about supporting older people to live a Good Life

**If you want to join our amazing team, we can offer you**:

- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Discounted Corporate Membership
- Health Insurance

ACH Group is a not-for-profit organisation in the Health Care Sector for over 70 years. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).
ACH Group celebrates and encourages workforce diversity and does not discriminate based on gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.

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