General Manager Home Care

4 days ago

Kenmore, Australia Churches of Christ Full time

**General Manager - Home Care Services (Full-Time)**
**Based in Kenmore, QLD | 5 Days/Week**

Are you a values-driven leader who thrives in fast-paced environments? Do you embrace change as an opportunity, not a disruption? We’re looking for a General Manager - Home Care Services who’s ready to lead from the front and provide clear direction and demonstrate leadership we reshape how care is delivered across Queensland.

This is more than just a leadership role — it’s an to create, grow, and innovate our Home Care service offering. You’ll need the vision to strategise, the people skills to lead, and the grit to execute — all while staying grounded in what really matters: quality care.

**About the Role**
- ** Location**: Based in Kenmore, QLD (onsite presence required)
- ** Travel**: Regular travel to teams across QLD — flexible for those living in Toowoomba, Sunshine Coast, or Gold Coast, but must commit to 5 days per week
- ** Team**: You’ll lead a hybrid team of around 11 direct reports, including:
- 9 Service Managers across QLD
- Home Assist Secure (HAS) Manager
- Scheduling Team Leader - Sunshine Coast

**Key Responsibilities**
- Lead the design, launch, and growth of our new Home Care Services division
- Drive business development and market expansion with an eye on current and future needs
- Inspire and manage a diverse, state-wide team of leaders and frontline staff
- Bring strong financial acumen - understand budgeting, forecasting, and how to read the numbers to make informed decisions
- Champion innovation and adaptability - change is constant, and we need someone who thrives in that environment
- Be a steady, compassionate leader - balancing performance with heart
- Support a culture of continuous improvement - our services and teams are always evolving
- Don’t get stuck - keep momentum, stay agile, and drive things forward

**You Bring**
- 5+ years’ experience in senior roles within Home Care or community services
- Experience developing and delivering care programs
- Proven business development and growth experience
- Strong people leadership across dispersed or hybrid teams
- Financial literacy and confidence using data to inform decisions (Excel proficiency is useful but not critical - big picture thinking is more important)
- A change-positive mindset - this isn’t a static role
- Ability to switch between strategic thinking and operational delivery seamlessly

**Why This Role?**
- Build and adapt programs to meet sector reform and changing community expectations
- Lead with autonomy and impact - this is a direct line role, not regional management
- Join a team that’s serious about change and innovation, not business as usual
- Be part of a supportive leadership culture that values balance, integrity, and care

**Employee Benefits**

At Churches of Christ, we care about our people. As a not-for-profit organisation, we offer salary packaging options that can significantly increase your take-home pay — up to **$18,549 p.a. tax-free**, including:

- ** $15,900** on everyday living expenses (e.g., groceries, bills, rent).
- ** $2,649** on meals and entertainment

**Additional benefits include**:

- Generous annual leave entitlements
- Access to an Employee Assistance Program (EAP)
- A supportive and inclusive team culture
- Discounts at a variety of retail outlets

**Sound like you?**
If you're ready to lead change, empower people, and help redefine Home Care across QLD, we want to hear from you.

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