Service Owner Lead

Service Owner Lead
- Permanent role
- Sydney based
- Be part of a world class team

**How will I help?**

As the Service Owner Lead, you will be responsible for overseeing the delivery of the necessary Platform and Framework using the Informatica Cloud Platform (IDMC). Your role will involve supporting teams within the bank to ensure successful data migration from source to target systems, while maintaining data quality and reconciliation.

You will lead migration planning and backlog management, engage with business heads and partners, and collaborate with the Data Migration Program and key stakeholders. Your responsibilities include delivering and embedding Data Migration Service Capability, optimizing data migration methods, managing the migration playbook, ensuring project conformance, overseeing delivery across internal teams, providing program visibility to senior leadership, participating in governance forums, and embedding Information Governance requirements into the solution.

You will use your influencing and stakeholder management skills to promote data migration best practices, engage with business leaders and the Data Platforms community to identify synergies, and coach your team for success. Effective communication with senior management is crucial, along with strong negotiation skills to drive outcomes. You must communicate confidently and with genuine interest, taking personal responsibility for delighting customers and building their trust and loyalty.

LI-Hybrid

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Advanced IT literacy with relevant data migration software (e.g. Informatica or similar)
- Expertise in delivering data migration solutions, patterns, and data governance.
- Proficiency in designing and simplifying data flows, both technical and business.
- Proven experience in agile delivery with a strong data capability.
- Exceptional skills in delivery, stakeholder management, and leadership.
- Extensive experience working with senior stakeholders to drive strategic data programs.
- Outstanding commercial acumen and people influencing skills
- Excellent interpersonal skills.
- Ability to navigate and understand large matrix organisations and how business units collaborate.
- Experience collaborating with onshore and offshore partners.
- Strong data and reporting skills.
- Outstanding communication skills.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002526929498