Donor Relations Officer

Work in Parkville, just a hop away from the CBD, Melbourne Zoo & Queen Victoria Markets
Attractive salary + super
Full time ongoing position

**Join our Impactful Team**: Donor Relations Officer Wanted

What’s in it for you?

Maximise your pay through salary packaging including entertainment and novated leases
Enjoy flexible working options
Ongoing career development and training
Make an impact and contribute to Australia's largest child health research institute
Access to generous purchased leave to support your work life balance
Wonderful onsite facilities available including showers, changing rooms, free towels and bicycle sheds
We value our employees, which is why we offer a health and wellbeing program including free access to an Employee Assistance Program
We offer a generous paid parental leave program whether you are a birth or non-birthing parent as well as assisting the individual throughout their parenting lifecycle

**The opportunity**:
We have an exciting opportunity for a Donor Relations Officer to join our dynamic Engagement & Philanthropy team. In this role you will provide outstanding stewardship for the generous gifts received by MCRI. By delivering top-notch service and care to our donors, you will play a crucial role in increasing support for our vital research activities.

The Donor Relations Officer will be accountable for gift reporting, donor engagement, and recognition efforts across both Institutional and Individual fundraising streams. You will work closely with our team to support the entire donor cycle, from understanding donors' passions to cultivating relationships, tracking donations, and ensuring thoughtful donor stewardship.

You're not just a steward of gifts; you're an advocate for efficiency and effectiveness. Actively seeking synergies between Institutional and Individual gift reporting processes, you will identify opportunities for improvement and contribute to streamlining our operations. Your attention to detail and organisational skills will be put to good use. You will develop and maintain comprehensive process manuals on Confluence, ensuring the seamless execution of gift stewardship and donor cultivation activities.

**Your responsibilities include**:
Responsible for reviewing Individual Gift Agreements to ensure requirements so that acknowledgement and stewardship of the gift are practicable and consistent with other similar donations
Accountable for attending monthly meetings with the Royal Children’s Hospital Foundation (RCHF) to understand acquittal requirements
Accountable for the development and documentation of new gift reporting processes for Individual donors to be completed in consultation with the Individual Philanthropy team
Responsible for working with Relationship Managers to develop custom engagement plans for the Top donors in their portfolio
Responsible for helping to develop and follow MCRI’s Naming Rights and Recognition policy as outlined in the MCRI Philanthropic Framework
Responsible for managing donor calling campaigns as required (i.e. donation milestones, end of year “thank you”)

**About you**:
Excellent attention to detail and organisational skills, including the ability to plan and prioritise work to meet deadlines, and to work calmly under pressure
Ability to work collaboratively and with a high level of flexibility both in a team and independently, in an environment with changing demands
A proficiency in creating diverse donor-specific reports, effectively communicating project outcomes
A strong aptitude for segment planning, identifying and targeting specific audience segments for optimal engagement and results
Experience supporting fundraising programs and working with a CRM database (Raiser’s Edge, desirable)

Who we are

At Murdoch Children’s Research Institute, we share a powerful vision; to re-imagine the future of child health. We are the home to many life-changing scientific discoveries. We are renowned for our cutting-edge focus on early interventions, improved diagnosis, prevention, and development of potential cures. Our success is founded on a philosophy of collaboration through a multi-disciplinary approach to solving the toughest questions in child health. Murdoch Children’s is committed to creating a culture of inclusivity, equity and respect that celebrates and values the diverse backgrounds and experiences of our people. We strive to foster a positive working environment that is underpinned by equal opportunity for all and consideration for the diverse voices of our people and the communities we serve. Murdoch Children’s is a proud member of the Australian Network on Disability and is a committed subscriber to Science Australia Gender Equity (SAGE) and its principles.

**To be considered, applicants should submit**:
Cover letter
Resume
Responses to selection criteria via the position description

All applicants, please be aware that in line with the Murdoch Children’s and VCGS COVID-19 Vaccinatio