Customer Service Officer

2 weeks ago

Derrimut, Australia Flexi Personnel Full time

Flexi Personnel take pride in being a family-owned business with 6 locations across Melbourne and regional Victoria. By emphasizing a true partnership with our clients, Flexi Personnel demonstrates a commitment to understanding our client's business needs and providing tailored staffing solutions.

**THE COMPANY**
Our client is a leader within the agricultural market and are experiencing a period of significant growth. Due to increased work flow, we are seeking a Customer Service Superstar to join their friendly & supportive team.

**THE ROLE**
- Entering purchase orders in a timely manner
- Answer incoming calls and assist customer or transfer to relevant person
- Looking into customer supplied materials/packaging and advising customers of any shortfalls at time of ordering
- Inbox Management: Liaise with customers and provide information as requested
- Following up clients for their materials and packaging in time to meet production requirements
- Entering orders for customer supplied materials and packaging and liaising with the planning team
- Invoicing client orders
- Liaise with dispatch team in relation to order delivery times
- Support clients to achieve their goals by providing outstanding customer service

**THE IDEAL CANDIDATE**
- Attention to detail and accuracy
- Excellent communication ability; both written and verbal
- Proficient using Microsoft Office, including Excel & Outlook
- Team player; work within a team to achieve common goals
- Be enthusiastic to learn new skills in a supportive fast-paced environment
- Be capable of troubleshooting issues; good problem solving ability

We are looking for people who have a solid work ethic and the drive to go above and beyond for the customer.

If you would like to join this growing manufacturing business, please **_APPLY NOW_** with an updated resume outlining your experience.

Flexi Personnel are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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