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Project and Change Analyst
2 weeks ago
Collingwood Head Office Location
- Full Time, Permanent Opportunity
- Access to a range of employee benefits, including our staff travel program
If you’ve ever thought about a career in aviation - now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
The Opportunity
Jetstar’s Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics, compliance and safety relating to daily movements of our aircraft, team members and passengers.
As Change Analyst, your primary focus will be reviewing, documenting and identifying change impacts as our Operations Delivery team continue the journey to better improve our processes and operational activity.
Key responsibilities will include:
- Developing change management plans for the project and evaluating the impact of change
- Developing communications plans and strategies relevant to change initiatives/projects
- Providing coaching and training to employees at all levels
- Communicating effectively with various stakeholders, including business leaders, project managers, and IT professionals
- Managing stakeholder expectations and anticipated resistance to change
This role will collaborate with various internal stakeholders to understand what is changing for them and supporting & coaching employees at all levels. In addition you will also play a key role in minimising the negative effects and maximising the benefits of change initiatives.
About you
We are the heart of the airline and are always on the hunt for enthusiastic, resilient team players who have a superior attention to detail, and thrive in a fast faced, time critical environment.
You will bring:
- Proven experience as a Change Analyst or in a similar role.
- Experience in Airline crew management system administration, Information Technology, related field (desired)
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Well developed stakeholder management, facilitation and influencing/negotiation experience
- Knowledge of project management methodolodies (e.g. Agile. Scrum) is a plus
- Ability to work independently and collaboratively in a team-oriented environment
- Attention to detail and a focus on delivering high-quality results.
What’s in it for you
- Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
- Access to a range of salary packaging and leave benefits.
- As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
- Structured programs and resources to support your health and wellbeing and development.
- Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.
About Jetstar
The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.
Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.
Inclusion and Diversity
