Change Analyst

Location: Melbourne | CBD

Job type: Full time / 9 months from commencement

Organisation: Department of Justice and Community Safety

**Salary**: $103,920 - $125,735

Occupation: IT and Telecommunications

Reference: VG/D01206

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- ** Fixed term full time role available for 9 months**:

- **Attractive VPS 5 salary between $103,920 - $125,735 plus superannuation**

**What does the business unit do?**

The Department of Justice and Community Safety (the department) delivers a justice and community safety system that works to build a safer, fairer and stronger Victoria.

Data, Digital and Insights (DDI) focuses on meeting the departments data and digital needs by providing responsive and sustainable services focused on supporting departmental outcomes. The specialist groups within DDI consist of Technology Solutions and Evidence and Insights.

Technology Solutions explores and employs modern technology to enable the department's business to function via the use of modern, appropriate platforms, products and services. Evidence and Insights is responsible for providing end-to-end evidence-based policy support to the Department of Justice and Community Safety, and the reporting of data and research to the Victorian public through the Crime Statistics Agency and the National Coronial Information System.

**What will the role do?**

The primary responsibility of the Change Analyst will be to maximise employee adoption and usage and minimise resistance via an established change management methodology, working to drive faster adoption, higher ultimate utilisation and greater proficiency of the changes that impact employees in the organisation to increase benefit realisation, value creation, return on investment and the achievement of results and outcomes.

This role will include developing an approach to engage with project teams and relevant internal and external stakeholders. It will require the preparation of plans and schedules as well as delivery of communication collateral to support successful project delivery.

The Change Analyst will:

- Co-ordinate the implementation of the Super User Plan to enable successful adoption of the new system and ongoing sustainability in the business around knowledge of the change
- Work with the Trainer to ensure training deliverables are on track and meet business requirements and successful delivery of training
- Develop and support implementation of Post Go Live support plan
- Have experience working with a Vendor Trainer and stakeholder groups to co-ordinate training requirements
- Have experience of working with Project team and SME's to conduct detailed impact assessment to identify changes from the project for defined audience segments

There may be a requirement in the future for this role to travel especially to Ballarat where one of our stakeholder group is located to support the training delivery.

**What skills should a Change Analyst have?**
- Understanding of contemporary Organisational Change Management practice to contribute and follow an Organisation Change Management strategy and consulting model within a complex Information and Communication Technology (ICT) environment.
- Experience in developing a stakeholder matrix, subsequent analysis of stakeholders and a structured approach to engaging with project teams and relevant internal and external stakeholders pertinent to a complex ICT environment.
- Demonstrable experience in developing an organisational change management action plan for all stakeholder groups within an IT project that will help guide and drive faster adoption, higher utilisation and greater proficiency of the changes.
- Demonstrable experience in developing specific stakeholder communications plans and materials suited to specific business or technical audiences, including internal and external stakeholders.
- Experience in delivering engaging project related communications materials.
- Ability to effectively use workplace tools such as Microsoft Word, Excel, PowerPoint, Visio, and Team