Market Manager

**Who we are**:
An energetic, innovative, rapidly growing business based in Fortitude Valley. Goodwill Projects hosts a number of Brisbane's and the Gold Coast's best known local & weekend markets. Ensuring set up, operation, customer enjoyment and quality are key components in our day to day structure.

Essentially an event management company - we place a strong emphasis on customer service and creative concepts. Working with hundreds of unique vendors each week - we love promoting the many foods, sights, sounds, and characters that make up South East Queensland's best markets and events

Our markets are a genuine, fun, and low cost alternative to shopping centres. We aim to bring unique goods and services, farm direct produce, live music and creative arts to the markets, while assisting micro businesses develop and grow.

**About the role**:
Managing a market is like setting up a little shopping centre each weekend, without a roof and four walls. We connect the power, set up the seating/decoration, prepare the bathrooms, parking area and general presentation.

Our priority is ensuring each customer has a warm, welcoming and fantastic time We ensure every stallholder & vendor feels very welcome, is offered every assistance and the market has character.

Age is NO barrier to this role. We have team members from 17-78 working on our markets, its character, integrity and drive which make a market special week in - week out

Early morning starts form part of this role i.e. Approx 3AM. This is not applied to all markets, however, it forms part of our weekend farmers markets.

Reporting directly to the General Manager, you will love early starts on the weekend, able to work outdoors, be physically fit, and LOVE interacting with people from all walks of life.

You are a highly organised, confident, honest, people-person with a great deal of common-sense. Able to provide direction to others, with a smile and positive attitude - that's 98.8% of this role.

In addition, you notice things like rubbish on the ground, signs which cant be read, bottlenecks on walkways, with your superb attention to detail. This is then actioned through to resolution & completion.

And of course you enjoy an active, vibrant lifestyle which might include a few weekend markets :)

**Key attributes required**:

- A minimum of 2 years administration, customer management experience, or retail / event / hospitality experience
- Strong customer service experience required. This role will involve taking calls and assisting with our customers with a wide range of questions.
- Highly organised with administrative tasks and managing your own time.
- Experience managing a team, you'll be managing both the small team of market staff, as well as coordinating over 100 stallholders.
- Excellent communication.
- Have your own reliable transport (on-site car parking available).
- Being able to work in a team.
- Confident and comfortable putting your ideas forward.
- Positive, enthusiastic and vibrant people - you will relish this role.
- Available to work on Sundays and Saturdays.

Goodwill Projects also looks after a number of large festivals and events through-out the calendar year, this can form part of the role.

**Details**:

- Full Time position available
- $75K - $90K (Market location dependent) + Superannuation + KPI Bonuses
- 1-2 Day(s) per week onsite at the market
- Excellent remuneration and package
- Attractive working conditions with administration during the week balanced between office and WFH

Please call 0418150073 for more information.

Pay: $75,000.00 - $90,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Every weekend
- Morning shift

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in FORTITUDE VALLEY, QLD 4006