Operations Manager

1 day ago

Rockingham, Australia Thales Full time

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries - and working together to build a future we can all trust.
- Competitive remuneration + Super + Bonus + Free Medical Insurance
- Personal & professional training development opportunities
- Fitness Passport Discount - Access to a network of Gyms across AUS
- Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
- Modernised Paid Parental Leave
- Veterans Leave
- Novated Lease options
- Family support through our partnership with Parents at Work

**The Role: Operations Manager**

Reporting to the Programme Manager, the Operations Manager oversees in-service support operations for the Collins Class Submarine sonar suite in Western Australia. This role ensures efficient, safe, and cost-effective operations at Thales’ Rockingham site while supporting customer commitments at multiple Western Australian site and teams deployed nationally / internationally as required. Additionally, the Operations Manager acts as a deputy to the Scylla ISS Programme Manager, driving high-quality service delivery.

**Key Responsibilities**:

- Lead and enforce safety, security, and compliance requirements across all operations.
- Drive team engagement, development, and performance management.
- Manage teams providing maintenance, configuration, and support services under the Scylla ISS contract.
- Oversee site operations, ensuring adherence to safety, security, and corporate processes.
- Manage customer reporting, project risks, and workforce planning.
- Oversee repair workshop and warehouse operations, integrating them into the business supply chain.
- Support business improvements, including process optimisation and system enhancements.
- Represent Thales within the Collins Enterprise Delivery Team.

**Your Skills, Qualifications and Experience**:

- Tertiary qualification in business, engineering, or project management.
- Project Management Certification (or willingness to obtain).
- 5+ years’ experience in senior operations or business management.
- Strong leadership and team management skills.
- Proven experience in customer and service management.
- Skilled in coaching and team development.
- Proficiency in Microsoft Office Suite.
- Excellent communication, self-management, and planning skills.

**WE ENCOURAGE YOU TO APPLY**

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.

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