Program Engagement Officer

**The Program Engagement Officer key responsibilities are**:

- Work collaboratively as part of a team within a statutory environment to plan, deliver and support young people in youth justice and restorative justice interventions and programs that are consistent with evidence-based research.
- Identify, liaise and maintain strong working relationships with relevant internal and external stakeholders and community partners.
- Training, induction and mentoring of youth worker and program staff in corporate and operational expectations. Specific focus upon providing professional development with regards to engagement of youth justice clients, youth worker safety, behaviour management, compliance management, professional boundaries and self-care strategies.
- Assist in the allocation of Youth Worker duties and coordination of Youth Worker timetables.
- Monitor, assess and provide feedback on the performance and activities of Youth Workers.
- Ensure Work Health Safety compliance specific to youth work practices and activities and responsibility for upkeep of personal protective equipment and consumable stores.
- Maintain community service agency relationships through regular site visits and yearly risk re-assessments. Risk assessment of new program designs and provision of mitigation advice and activity planning.
- Oversee safety and behavioural induction for new young people accessing youth work supervision and programs services.
- Provide supervision and support to young people in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice.
- Develop, implement, and maintain procedures for the supervision and direct care of young people.
- Collect and maintain data and client records in accordance with relevant statutory, legislative, policy and procedural requirements, including the maintenance of reports to ensure alignment with strategic and operational requirements.
- Contribute to a department culture that ensures sensitive and effective communication with people from Aboriginal and/or Torres Strait Islander backgrounds as well as an appreciation of cultural protocols an awareness of the impacts of historical policies and practices.

To be successful in this role you will be required to demonstrate capability in the following areas:
Vision/Results/Accountability
- Stimulates ideas and innovation: Gathers insights and embraces new ideas and innovation to inform future practice.
- Leads change in complex environments: Embraces change and leads with focus and optimism in an environment of complexity and ambiguity.
- Builds enduring relationships: Builds and sustains relationships to enable the collaborative delivery of customer-focused outcomes.
- Inspires others: Inspires others by driving clarity, engagement, and a sense of purpose.
- Fosters healthy and inclusive workplaces: Fosters an inclusive workplace where health, safety and wellbeing are promoted and prioritised.
- Pursues continuous growth: Pursues opportunities for growth through agile learning, and development of self-awareness.

Role specific/technical skills
- You have knowledge of and/or experience in assessment and case work intervention relating to young offenders, and knowledge of theoretical perspectives that relate to youth justice practice, including the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander people.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.