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Project Support Officer

3 weeks ago

Bowen Hills, Australia AGE Full time

**Work options**: Hybrid
- Support Project Teams with Streamlined Coordination and Quality Assurance
- Thrive in a Collaborative, People-First Environment with Strong Leadership Support
- Enviable Employee Value Proposition with a variety of generous benefits

**Your Role**

As our Project Support Officer (PSO), your primary purpose will be to assist our Project Managers with the successful planning, execution, and monitoring of projects. You will be a centralised hub that provides support, guidance and administration to the project teams.

Reporting to our Head of Technical Operations and Development, you will collaborate closely with our Project Managers who provide groundwater management advice and consulting services for mining operations, landfills, irrigation and construction projects via comprehensive reports, presentations, proposals and meeting agendas. You will be part of a team that evaluates potential risks to water quality, proposes mitigation measures, and monitors the impact of these projects on groundwater systems.

Specifically, you will
- Manage project setup, schedule updates and project closures, as well as assisting with project invoicing, within the ERP software (Deltek Vision)
- Schedule project meetings
- Coordinate tender submissions
- Optimise project delivery processes and implement quality assurance improvements
- Support, maintain and enhance the Project Management Methodology (PMM)
- Provide support for client contract reviews
- Collaborate closely with Project Managers to assess and mitigate project risks

This is a 12 month contract role that is available now with the possibility of becoming a permanent position.

**About You**

You will be a highly organised, communicative and proactive Project Support Specialist, who is passionate about process, quality and timely delivery. You will understand the challenges of project delivery in a consulting environment, ideally having worked with scientists or engineers. With a respectful and authentic approach, you will support Project Managers within the company’s endorsed process as well as offer guidance and contribute to ongoing improvement to project delivery.

To be successful in this role, you will need
- A collaborative, knowledge sharing style, as these are two of our company’s core characteristics
- Experience in a similar project support role
- Strong commercial acumen and project risk identification experience
- Comprehensive ERP (or multifaceted CRM) and data management skills
- A responsive, accountable, and influential approach
- A focus on quality and meeting delivery deadlines in balanced measure
- An interest in continuous improvement and innovation
- Advanced written and verbal communication skills with a specific focus on listening, understanding various points of view, all while following company procedures and achieving targets.

**About Us**

AGE Consultants is Australia’s largest specialist groundwater environmental consultancy. Founded in 1997, we exist to empower informed water decisions to help our clients, our communities, and our environment thrive. With over 35 geoscientists across our Brisbane, Newcastle, Townsville and Perth offices, we combine water knowledge in the disciplines of hydrogeology, hydrogeochemistry, and groundwater modelling. Our vision is to be recognised throughout Australia and beyond as the go-to specialists in groundwater and environmental consulting for a changing world. We do this through
- being a place people want to work
- being good people to work with
- building on our expertise and range of services
- maintaining up-to-date knowledge
- nurturing our long-term relationships
- developing strategic partnerships
- focusing on quality and improving our processes

AGE provides specialised groundwater management consultancy for national and international projects and we plan to open more offices throughout Australia as part of our strategic expansion plan. We have built a very successful company with a strong reputation for high quality work, and a leadership team who understand that our people are our strongest asset.

**Why Join AGE?**

Joining our company as our Project Support Officer offers an exceptional opportunity to support the project team, showcase your skills, expand your knowledge, and make a tangible difference in the success of our projects, surrounded by the largest and most respected team of specialist groundwater environmental consultants in Australia.

We have the capability, resources and impetus to drive growth, and invest in personal and professional advancement for our team, at every level of the business.

Your salary will be competitive and commensurate with your experience. Our Business Services Team provides overflow and annual leave coverage for this role.

Our team enjoys a very comprehensive and attractive Employee Value Proposition (EVP), including but not limited to
- Flexible and hybrid work arrangements for all team members;
- A Reward and Recog