Customer Relationship Manager

4 days ago

Brisbane, Australia Smith and Co Full time

Very Attractive Salary Packaging and Employee Perks
- Stunning and Central Office Location
- Supportive and Engaging Employee Culture

**CALLING ALL CUSTOMER RELATIONSHIP MANAGERS/ CUSTOMER SERVICE OFFICERS**

Our Client is one of Australia’s largest privately owned and most trusted financial institutions. Dedicated to everyday individuals around Australia, our client ensures everyone has the opportunity to obtain credit and make repayments toward financial freedom.

**The Role**:

- Answering customer requests in a timely manner.
- Adhering to company policies and procedures while making and receiving inbound/outbound calls.
- Undertaking assessments of a customer’s financial positions.
- Creating repayment solutions for customers to assist their financial wellbeing.
- Ensuring customer accounts are kept up to date on relevant systems.
- Building and establishing relationships with customers.
- Specific prior experience in the same or similar role for an aligning finance or debt company
- Self-motived and with a can-do attitude.
- Excellent customer service skills.
- The ability to work under pressure.
- Excellent communication skills.
- Great time management skills.
- A fast-paced and results driven attitude.
- Possess foundational knowledge of debt collection.

**The Perks**
- Flexibility and work-life balance with a remote working policy.
- A competitive salary with the ability to progress within the company.
- Ongoing coaching and support to foster your development and success within the role.
- An experienced and knowledgeable leadership team.
- Fully funded Employee Assistance Program.
- In-house complimentary espresso bar and discounted gym membership.
- Stunning office in central location, on the Brisbane River.

**Get in Contact**
If you think you have what it takes, but don’t necessarily check every box, we still encourage you to apply.

  • Customer Relationship Manager

    4 days ago

    Brisbane, Australia Queensland Government Full time

    As the Customer Relationship Manager you will drive strategic client engagement processes to establish and maintain high quality relationships with Corporate Enterprise Solutions' customers and external suppliers. You will develop, monitor, and enhance customer relationships as well as customer management strategies, processes, and systems, including...

  • Customer Relationship Manager

    3 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    OverviewBe a part of Australia\'s largest promoter of financial inclusion with 2200+ people across the globe.Customer Relationship ManagerWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesWhat your new role involvesAbout your new role As a Customer Relationship Manager, you'll be at the frontline making...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    OverviewBe a part of Australia\'s largest promoter of financial inclusion with 2200+ people across the globe.Customer Relationship ManagerWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesWhat your new role involvesAbout your new role As a Customer Relationship Manager, you'll be at the frontline making...

  • Customer Relationship Manager

    1 week ago

    Brisbane, Australia Queensland Health Full time

    **The role**: - Provide customers with a clear and simple engagement pathway that ensures the delivery of consistent, transparent and responsive services. - Initiate and influence relationships with customers and key internal stakeholders. Act as a principal point of contact for customers to engage with and navigate eHealth Queensland services and expertise...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Customer Relationship ManagerWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo collections experience required Supportive training and career progression + gain a Cert III in Financial ServicesAbout...

  • Customer Relationship Manager

    3 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    Overview Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe. Customer Relationship Manager West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries About your new roleWe are seeking experienced collections professionals to join our team as a Customer...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    OverviewBe a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Customer Relationship ManagerWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesAbout your new roleWe are seeking experienced collections professionals to join our team as a Customer Relationship...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    Overview Join to apply for the Customer Relationship Manager role at Credit CorpWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries.No weekends or late nights Monday – Friday 8:00 AM – 4:30 PM.What Your New Job InvolvesManage outstanding accounts from Australia's largest institutionsMaking and...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    OverviewJoin to apply for the Customer Relationship Manager role at Credit Corp West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries. No weekends or late nights Monday – Friday 8:00AM – 4:30PM. What Your New Job InvolvesManage outstanding accounts from Australia's largest institutions Making...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    OverviewJoin to apply for the Customer Relationship Manager role at Credit CorpWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries. No weekends or late nights Monday – Friday 8:00AM – 4:30PM.What Your New Job InvolvesManage outstanding accounts from Australia's largest institutionsMaking and receiving...