Customer Relationship Manager

5 days ago

Brisbane, Queensland, Australia Credit Corp Full time
Overview

Be a part of Australia\'s largest promoter of financial inclusion with 2200+ people across the globe.

Customer Relationship Manager

West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries

What your new role involves

About your new role As a Customer Relationship Manager, you'll be at the frontline making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you'll negotiate repayment plans and solutions to suit our customers' circumstances. Our lucrative uncapped bonus scheme rewards near target achievement and our supportive team and award winning training programs will allow you to develop and advance your skills for a successful career in Financial Services.

  • Manage outstanding accounts from Australia's largest institutions
  • Making and receiving high volume outbound/inbound calls
  • Investigations to locate and establish contact with our customers
  • Build and establish relationships with customers with rapport and trust
  • Creating positive outcomes by negotiating repayment solutions
  • Problem solving and objection handling
What we can offer you
  • 3 Salary reviews in your first 18 months + earn uncapped bonuses
  • Flexible hybrid work opportunities considered in as early as 6 months (2 days office, 3 days WFH)
  • Fully paid training with continued support and coaching leading to growth towards promotion opportunities
  • Gain a Certificate III in Financial Services
  • Perks and discounts through our employee benefits platform
  • Free membership and competitive rates with our Car Share partner and Novated Leasing options
  • Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
  • Purchase additional annual leave
  • Regular team engagement events
  • \u2018Dress For Your Day\u2019 from smart casual to business attire
  • End-of-Trip Facilities available for bicycle storage and showers
Who you are
  • Experience in a call centre, hospitality, tourism, retail, sales or similar industries
  • Excellent communication skills (both written and verbal)
  • Persistence and resilience to have challenging conversations
  • Ability to negotiate will be highly desirable
  • Share a passion for results and a target driven environment
  • A natural problem solver and solution provider
  • Basic computer literacy skills
  • A desire to learn and take on feedback
  • Must be available to work permanent full-time, Monday – Friday 8:00AM – 4:30PM

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. SOUTH BRISBANE / WEST END 4101

Advertised: 28 Aug 2025 E. Australia Standard Time
Applications close:


#J-18808-Ljbffr

  • Customer Relationship Manager

    19 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $82,500

    Job Title: Customer Relationship ManagerAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Manager. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:To act as the face of our...

  • Customer Relationship Manager

    1 day ago

    Brisbane, Queensland, Australia Queensland Government Full time

    As the Customer Relationship Manager you will drive strategic client engagement processes to establish and maintain high quality relationships with Corporate Enterprise Solutions' customers and external suppliers.You will develop, monitor, and enhance customer relationships as well as customer management strategies, processes, and systems, including...

  • Customer Relationship Manager

    20 hours ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $50,153 - $59,999

    Customer Relationship ManagerWe are seeking a professional and customer-focused individual to manage the interface between our company and customers. The ideal candidate will possess excellent communication skills, a warm personality, and a strong focus on building and maintaining customer relationships.The role involves managing internal spreadsheets and...

  • Customer Relationship Manager

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $100,000 - $120,000

    Job Opportunity:We are seeking a dedicated professional to lead our customer marketing strategy and drive meaningful customer relationships. This role is crucial in our organisation, requiring collaboration with stakeholders to develop and deliver integrated campaigns that address the customer lifecycle and their financial motivations.Your Key...

  • Customer Relationship Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeContract Full time $90,000 - $120,000

    Contract Manager RoleWe are seeking a skilled professional to manage key intermodal customer relationships, acting as the central point of contact between operations and customers.This is a Monday-Friday role with flexible working hours, requiring a strategic operator with a commercial mindset and strong operational background.Main Responsibilities:Managing...

  • Customer Relationship Manager

    20 hours ago

    Brisbane, Queensland, Australia beBeeRelationships Full time $60,620 - $62,480

    Customer Experience ConsultantThis role is responsible for developing and maintaining customer relationships with corporate, leisure & commercial customers.Main Responsibilities:Manage all aspects of a customer's Enterprise experience both online and over the phone.Communicate with suppliers providing accurate information regarding reservations,...

  • Customer Relationship Manager

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

    Job Title: Customer Relationship Manager

  • Customer Relationship Manager

    1 day ago

    Brisbane, Queensland, Australia Smith And Co Full time

    Very Attractive Salary Packaging and Employee Perks- Stunning and Central Office Location- Supportive and Engaging Employee Culture**CALLING ALL CUSTOMER RELATIONSHIP MANAGERS/ CUSTOMER SERVICE OFFICERS**Our Client is one of Australia's largest privately owned and most trusted financial institutions. Dedicated to everyday individuals around Australia, our...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    Join to apply for the Customer Relationship Manager role at Credit Corp1 day ago Be among the first 25 applicantsJoin to apply for the Customer Relationship Manager role at Credit CorpGet AI-powered advice on this job and more exclusive features.All Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service &...

  • Customer Relationship Manager

    1 day ago

    Brisbane, Queensland, Australia Assetlink Full time

    **About ASSETLINK**Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations...