Revenue Operations Analyst

7 days ago

Melbourne, Australia FrankieOne Full time

We’re looking for a Revenue Operations Analyst to own and optimise the sales funnel, ensuring that every step drives conversions and maximises growth. Reporting into our Head of Marketing and Growth, your role is critical in helping us build a scalable, data-driven approach to sales, from lead generation to closing deals. You’ll partner closely with Sales, Marketing, and Customer Success to ensure all teams have the tools, insights, and support they need to succeed. If you’re passionate about driving efficiency, improving processes, and using data to solve complex problems, this role is for you.

**What You’ll Do**:

- **Optimise Sales Processes**: Analyse and enhance every stage of the sales funnel, identifying bottlenecks and creating solutions to improve conversion rates.
- **Sales Funnel Management**: Work closely with sales and marketing to ensure leads move efficiently through the funnel, from initial contact to close.
- **Sales Performance Analysis**: Monitor key sales metrics (conversion rates, pipeline health, etc.) and provide actionable insights to improve overall team performance.
- **Sales Enablement**: Provide the sales team with the tools, processes, and data they need to succeed — whether that’s refining workflows or developing sales playbooks.
- **Lead Management**: Ensure that inbound and outbound leads are accurately tracked and prioritised, with clear follow-up processes in place.
- **Cross-functional Collaboration**: Collaborate with marketing, product, and customer success teams to ensure alignment and support for initiatives aimed at increasing conversion.
- **Reporting and Insights**: Deliver regular reports on sales performance and conversion metrics, with recommendations for improvement.

**What You’ll Bring**:

- **Analytical Mindset**: You love digging into data to find patterns and insights, using them to drive smarter decision-making.
- **Process Optimisation**: You’re a master at identifying inefficiencies and creating processes that scale as we grow.
- **Commercial Acumen**: You understand the sales funnel and know how to collaborate across departments to keep leads flowing and deals closing.
- **Proficiency in CRM Tools (HubSpot, Gong)**: You’re comfortable working in CRM systems and ensuring data is accurate, up to date and actionable.
- **Problem-Solving Skills**: You enjoy identifying challenges and finding creative ways to overcome them.
- **Collaborative Spirit**: You work well across teams and can get buy-in from key stakeholders to drive projects forward.
- **Experience**:You'll likely have worked in a similar role for at least 2 years.

**Bonus Points For**:

- Experience working in a fast-growing tech or SaaS company.
- Familiarity with sales automation tools like HubSpot, Gong, or others.
- Experience with pipeline forecasting and sales performance analytics.

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