Head of Data

Opportunity to shape and grow our Data and AI practice
- Join a high performing and experienced ANZ team working on a large technology portfolio
- Based in either Sydney, Melbourne or Perth

**About Us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success**.**

**About the Role**

This is a great opportunity for someone who wants to play a pivotal role in shaping and growing of our Data and AI practice. As a Senior Manager Data & AI, you will collaborate with cross-functional teams and work closely with our clients to identify opportunities for leveraging data and AI to solve complex business challenges. You will be the trusted technology advisor for our existing and new customers, delivering strategic reviews and providing strategic guidance. You will be hands on in terms of delivery of billable work for our customers and you will be responsible for guiding and mentoring a small team.

**Scope of the role incudes**:

- Supporting and leading Data and AI consultants, by providing technical analysis, design review, guidance on task breakdowns/specification, design guidance, facilitating knowledge sharing and mentoring
- Collaboration with Sales and the Solutions teams to drive growth and new business in the Data and AI practice
- Providing technical leadership for client engagements, manage client expectations across Data and AI programs of work, responding to tenders, customer proposals, customer events, have input into contractual commitments and outcomes
- Advising clients and presenting potential options available to meet business solution needs
- Identifying and assessing emerging opportunities and researching the feasibility of new initiatives
- Driving the implementation of advanced analytics and machine learning models to extract actionable insights from data
- Develop, monitor and analyse team data, metrics, and KPIs to measure performance, identify areas for improvement, and drive continuous optimisation
- Lead the Data and AI team and work with other leads to ensure optimal resource allocation, and cost control. Monitor project profitability, resource utilisation, and project budgets to ensure financial success and maximise profitability
- Identifying and addressing architectural risks and challenges
- Maintaining current knowledge of Microsoft Platform and Product roadmaps, as applicable
- Assisting with the development and continuous improvement of CBS’s processes, practices and tools

**About you**

As someone with a passion for new technologies and a deep understanding of data structures you thrive on engaging with customers and internal stakeholders alike to provide cutting edge solutions. Perhaps you are currently in a pre-sales solutions role or a maybe you have worked on Data and AI solutions and you are looking for an opportunity to be hands on whilst building on your leadership skills. This is a great opportunity to shape and grow our Data and AI practice and be at the forefront of this growth area in the market. Most importantly you possess the confidence, credibility, and professionalism to liaise with C suite clients, and you have the desire to translate business challenges into meaningful technology solutions within this growing area of technology. In return we will offer you great mentors who will support your development and a truly collaborative and friendly team culture.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.

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