Medical Receptionist

12 hours ago

Mona Vale, Australia Myhealth Pittwater Place Full time

**Join Our Team at MyHealth Pittwater Place**

**About Myhealth**

At Myhealth, we are committed to transforming the healthcare experience through innovative solutions and compassionate care. With over 100 practices across New South Wales, Queensland, and Victoria, our mission is to empower individuals to take charge of their health with personalised services and cutting-edge facilities.

**About the Role**

We are excited to announce a unique opportunity for a motivated **Medical Receptionist** to join our friendly team at MyHealth Pittwater Place. We are looking for someone dedicated to providing exceptional support to our clinicians, administrators, and patients. This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a positive patient experience.

**What You’ll Be Doing**
- Greeting and welcoming patients in a warm and professional manner
- Scheduling and managing patient appointments efficiently
- Handling patient inquiries both in person and over the phone with empathy and professionalism
- Checking in patients, confirming appointments, and assisting with paperwork
- Processing Medicare, DVA, private, and bulk billing payments
- Managing referrals, recalls, and patient follow-ups with urgency
- Collaborating with the clinical team to ensure a seamless patient journey
- Maintaining accurate patient records and documentation
- Assisting with various administrative tasks to support the smooth operation of the practice

**What We Offer**

At MyHealth, we are dedicated to fostering a supportive and rewarding work environment. As a Medical Receptionist, you will enjoy:

- Ongoing training and development opportunities
- A collaborative and inclusive team culture
- Opportunities for career growth within the organisation
- Corporate benefits, including discounted health insurance and corporate gym memberships

**What We’re Looking For**

**Essential**:

- Full Australian working rights
- A genuine interest in healthcare and a commitment to high-quality patient care
- Strong communication and interpersonal skills
- Keen attention to detail and the ability to work effectively under pressure

**Preferred**:

- Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare sector
- Knowledge of Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billing preferred
- Juniors and entry-level applicants are welcome

**Ready to Make an Impact?**

**Job Types**: Part-time, Permanent, Casual

Expected hours: 8 - 25 per week

Application Question(s):

- Do you have any experience with best practice software?

**Experience**:

- Medical receptionist: 1 year (preferred)

Licence/Certification:

- CPR Certification (preferred)

Work Location: In person

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