
Call Centre Agent
7 days ago
Who are we looking for?
What can you expect to be doing?
Ensure a positive experience for all prospective and existing customers and other stakeholders
Deliver high quality customer service by responding effectively and efficiently to customer enquiries to maximise outcomes for prospective customers, community members and staff.
Provide education across multiple areas of the business, such as family services, mental health and early learning assessment processes
Build rapport and engage with customers, ensuring they are receiving the right information to suit their circumstance.
Provide exceptional customer service to all prospective customers with the aim of converting enquiries to new customers for the business by proactively communicating programmes and managing the referral process.
What do you need to bring?
Outstanding interpersonal skills with the ability to provide exceptional customer service
An empathetic and compassionate nature
Ability to effectively liaise with a diverse range of internal and external clients
Although not essential, certificate in Customer Services or Call Centre Communications will be highly regarded
Who is AnglicareSA?
As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 1,800 staff and 400 volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.
We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.
What we offer:
Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay
Banking benefits, health care discounts, gym membership offers, paid parental leave, and much more
A diverse and supportive team culture who have a focus on improving lives by working collaboratively
Work from home flexibility on Tuesdays and Thursdays to help you reclaim your work life balance
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week
**Salary**: From $3,500.00 per month
**Benefits**:
- Gym membership
- Work from home
Schedule:
- 8 hour shift
- Flexible hours
Supplementary Pay:
- Performance bonus
-
Call Centre Operator
2 weeks ago
Ballarat, Australia HAYS Full timeVic Roads Call Centre Ballarat. **Your new company** This is your opportunity to jump into a new, fast paced position working in the state of the art Ballarat GovHub. Seeking customer service focused professionals to work in their busy call centre. Due to the continual busy environment, positions have become available for experienced and bubbly customer...
-
Call Centre Operator
2 weeks ago
Ballarat, Australia HAYS Full timeKick start your career within the Ballarat GovHub working to assist others in a call centre environment. **Your new company** This is your opportunity to jump into a new, fast paced position working in the state of the art Ballarat GovHub. Seeking customer service focused professionals to work in their busy call centre. Due to the continual busy...
-
Travel Agent
1 day ago
Ballarat, Australia Mystical Elysium Travels Full timeImagine working remotely from anywhere in the world - even from the deck of a cruise ship. As a travel agent, you'll have the autonomy to build your own commission-based travel business. Forget cold-calling; we'll equip you with strategies to find clients and market yourself effectively. Ready to start your travel career? No prior experience is required. -...
-
Call Centre Operator
5 days ago
Ballarat, Australia HAYS Full timeCustomer service opportunities, working at Ballarat's Govhub, Ongoing temporary roles **Your new company** *** This is your opportunity to jump into a new, fast paced position working in the state of the art Ballarat Govhub. Seeking customer service focused professionals to work in their busy call centre. Due to the continual busy environment, positions...
-
Call Centre Operator
1 week ago
Ballarat, Australia HAYS Full timeCustomer service roles available for people with great customer service skills! office setting, great salary **Your new company** **Do you want to work in the Ballarat GovHub? This is your opportunity to kickstart your career in a well established organisation. Seeking customer service focused professionals to work in their busy call centre. Due to the...
-
Customer Service Agent
3 weeks ago
Ballarat, Victoria, Australia USASJB Full timeEarn from Home Panelist Program - Customer Service Agent - Data Entry Agent - Work from Home & Part-timeWe are presently seeking on-line support in our work at home Panelist Program. This is a legit opportunity for somebody who enjoys sharing point of views regarding products, services and also trends in todays market area. As a Team Member, you will be...
-
Customer Service Agent
6 days ago
Ballarat, Australia USASJB Full timeEarn from Home Panelist Program - Customer Service Agent - Data Entry Agent - Work from Home & Part-time We are presently seeking on-line support in our work at home Panelist Program. This is a legit opportunity for somebody who enjoys sharing point of views regarding products, services and also trends in todays market area. As a Team Member, you will be...
-
Virtual Customer Care Agent
6 days ago
Ballarat, Australia Business Development Full timeCareer Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Location: Remote (Work From Home) Schedule: Flexible Hours, Full-Time Only Who We Are At InsuraTec Services Group, we empower individuals and families to secure peace of mind...
-
Contact Centre Advisor
2 weeks ago
Ballarat, Victoria, Australia beBeeCustomerService Full time $50,000 - $65,000Job DescriptionOur team is seeking a skilled and customer-focused Call Centre Operator to join our dynamic call centre environment.This role will involve:Providing accurate and efficient responses to internal & external customers via multiple channels.Resolving escalated enquiries and accurately recording and referring unsolved issues.Collaborating with...
-
Call Center Consultant
17 hours ago
Ballarat, Australia Serco Full timeElevate your customer service career with Serco by joining our award-winning Contact Centre team supporting our State Government client. We are committed to providing a safe and supportive working environment within the current climate. - ** Stability**: Permanent Full-Time and Part-Time opportunities - ** Bonus** available for team members who join before...