▷ (15h Left) Clinical Service Support Agent

Clinical Service Support Agent page is loaded## Clinical Service Support Agentlocations: East Courttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR100195At Integral Diagnostics, we believe in building a healthier world, one patient at a time.• ASX top 300 listed company• Leading healthcare provider• Flexible working environmentIntegral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients. We have established a strong reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams. IDX is listed on the Australian Securities Exchange (ASX) and is a recent addition to the ASX 300 Index. We proudly now have a team of more than 1900 radiologists, imaging and support staff across 89 sites in Australia and New Zealand.Integral Diagnostics is currently seeking a full-time Group Applications Support Officer to join our Applications Team. Leveraging your previous Administration, Clerical, Reception, technical, and/or applications experience, you will maintain, monitor, test, and validate our applications software (predominantly RIS/PACS). Liaising with radiologists, referrers, and internal staff, you will play a pivotal role in the smooth running of our applications and ultimately our business workflows.Reporting to the Business Services Manager, you will be an excellent communicator, a keen problem-solver, and a cooperative team player.This is a fast-paced, challenging, and rewarding role.Responsibilities include:• Assisting internal and external users with inquiries via phone and email, managing within our call logging system.• Ability to troubleshoot and identify any technical or application issues.• Liaising with vendors of core applications to ensure that the IDX business delivers quality of service.About You:• Experience in healthcare, medical, or a similar industry.• Strong organizational and time management skills.• Ability to work a night shift/on-call roster.FOR YOU:• Flexibility to work from home and in the office.• Inclusive workplace culture: Everyone counts.• Make a lasting impact in a newly created role for a growing company.• Competitive remuneration package.• Personal and professional development opportunities.• Be part of an ASX top 300 company.• Leading healthcare provider that is continuing to grow.• Great work-life balance with flexibility available.• Benefits scheme includes salary packaging options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more.• Generous employee referral program to financially reward our employees for referring great talent.• Recognition programs to recognize, celebrate, and reward our employees.Simply visit our website to express your interest in this role via our candidate portal.Please note: A police check and proof of COVID vaccination will be required for successful applicants.We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply*.****Building a healthier world, by delivering the best health outcomes one patient at a time.***# **Benefits, Culture and Well-Being****Competitive Salary****:** Attractive salary with annual reviews to recognize your contributions.**Paid Parental Leave****:** Additional leave to support new parents.**Fitness Passport:** Access to over 1000 locations nationwide to support your fitness goals.**Employee Discounts:** Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.**Recognition Programs:** Celebrate outstanding performance and dedication through our recognition platforms.**Referral Bonuses:** Financial incentives for referring great talent to our team.**Career Advancement:** Opportunities for career growth and succession planning within an innovative company.**Work-Life Balance:** Flexible work options for full-time or part-time roles.**Community and Social Events:** Engage in a supportive workplace with free parking and great social events.
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