Officer Regulatory Services

**Competitive annual salary commencing a**t $86,250, pl**us up to 13% superannuation**
- **Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO.**- **About the Region**
- **Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm. Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history. Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally.**
- **For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.**
- **Officer Regulatory Services**
- **Remuneration**:_A_**nnual salary commencin**g at $86,250,** plu**s up to 13% superannuation**
- **Closing Date**: Sunday 23rd November 2025 at**11.00pm AEST**Role Overview**
- To actively contribute to the operations of the Regulatory Services Section within the Compliance Branch of the Community Sustainability Directorate.
- To model Council’s values within the organisation and greater Gympie community with a focus on exemplary customer service and continuous improvement to protect and enhance community amenity and public safety.
- To support the Coordinator Regulatory Services and other Officers in achieving targeted performance measures associated with corporate functions such as business planning, contract management and specific continuous improvement projects.
- To assist, support and collaborate with other areas both within the Directorate and across the organisation in order to bring about positive resolution of compliance matters.
- **Essential Knowledge & Skills**:

- Significant experience with a law enforcement agency or in a Local Laws/Ranger /regulatory role within Local Government.
- Formal qualification in law enforcement or statutory compliance or equivalent.
- Demonstrated commitment to fostering a customer service culture.
- Demonstrated commitment to the ethical and humane treatment of animals.
- Demonstrated ability to conduct factual investigations including the ability to:

- 1. Take formal witness statements from complainants in a proficient and professional manner.
- 2. Conduct and record formal interviews.
- 3. Gather and store evidence and prepare a brief of evidence for court purposes.
- 4.Give evidence in court on Council’s behalf in prosecution matters.- Effective communication skills both oral and written including demonstrated ability to professionally draft correspondence and reports.
- Queensland ‘C’ Class driver’s licence that is current and maintained.

**Essential Requirements**:

- Conduct factual investigations and gather evidence including taking of witness statements and preparing briefs of evidence in a proficient and professional manner. This will include obtaining and executing warrants and giving evidence in the Magistrates Court or other jurisdictions as required.
- Prepare reports, correspondence, statutory approvals and statutory notices relative to inspections, investigations and assessments undertaken as part of duties performed.
- Update Council’s databases and registers including Council’s Customer Action Request (CAR) database and records management system.
- Undertake proactive patrols of public areas including, parks, reserves, roads and other Council controlled land to enhance community amenity and public safety. Where breaches of legislation are detected, take action to resolve those breaches in accordance with relevant Council policies and procedures.
- Deliver education programs to the community including school children focusing on community safety, awareness and responsible pet ownership.
- Undertake dog and cat pick-ups as required in accordance with organisational procedures and work instructions.
- Participate in an on-call roster system to respond to regulatory services issues outside of normal business hours including weekends and public holidays.
- Any other duties as required from time to time by the Coordinator Regulatory Services or delegate within the level of responsibility-
- **Who to Contact**
- **What we offer?**- Nine-day fortnight
- Access to employee health and well-being programs
- Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
- Long service leave after seven years
- Generous superannuation scheme of up to 13 per cent
- Access to salary sacrificing and salary packaging arrangements
- Employee assistance program offering free confidential counselling services for employees and their families.

**Our Values**- Accountabi