Manager Specialist Support

**Lifetime Support Authority of South Australia**
**Job reference**: 632167
**Location**: 5000 - ADELAIDE
**Job status**: Ongoing
**Eligibility**: Open to Everyone
- Flexible workplace
- Make a genuine impact in the lives of Lifetime Support Scheme Participants
- Fulltime, Ongoing opportunity

**Let’s get straight to the details**

To support our continued organisational growth, we are currently seeking a **Manager Specialist Support** to join our innovative, passionate team.

In this role you will lead, mentor and manage a team of Specialists in Accommodation, Attendant Care, Home Modifications and Assistive Technology (AT), and Provider Management. While leading your team, you will drive a culture of person-centred care, facilitating informed decision making that empowers Lifetime Support Scheme (LSS) Participants. You will implement the service provider management framework and probity processes associated with the management of a range of specialist support service providers.

You will be responsible for developing and managing strategies, programs and work standards, including operational policies and processes, for delivery of person-centred, and often complex, Specialist Support services.

You will collaborate with and lead the provision of high-quality specialist advice to a range of internal staff, participants and families, service providers and other external stakeholders to assist in planning person centred necessary and reasonable treatment, care and support, mitigating risks, and ensuring seamless specialist support service provision.

**The experience we are looking for**

We work in a fast-paced environment, and we are on the lookout for a forward-thinking professional with:

- Extensive experience working with people with serious injury and comprehensive knowledge of the issues related to the national disability and health sectors including the needs of individuals with a disability and/or culturally and linguistically diverse backgrounds and continuous improvement methodologies for person-centered health and disability service delivery.
- Significant experience in providing specialist advice for, and planning and implementing allied health and complex care frameworks in a health, disability or personal injury related industry.
- Demonstrated comprehensive knowledge of contemporary methods and emerging trends, principles and practices.
- Excellent interpersonal and communication skills, with the ability to build and maintain strong, collaborative relationships with a range of stakeholders.
- Strong analytical and writing skills, with the ability to deconstruct critical risk issues and prepare concise reports will be key to success in this role.

For more information about the role and essential minimum requirements, please refer to the attached Job & Person Specification.

**Now, a bit about who we are**

The Lifetime Support Authority (LSA) delivers the LSS which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision: _Making a difference in the lives of LSS Participants, who are at the centre of what we do._

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide’s CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set. Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee _here_ and click, _here_ to hear what our people have to say about working at the LSA.

We encourage you to _learn more about the LSA_ to see the impact working with us has.

**Application Instructions**
- Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job & Person Specification.
- Applicants are required to complete and submit a Pre-Employment Declaration if not currently employed by the LSA.

**Enquiries to**:
Sharon Cates, Senior Manager, Primary Support

Phone: 0447 417 210

**Position Conditions**: Full-time, Ongoing opportunity.

**Remuneration**: AHP4 ($114,314 - $124,449) + Management Allowance ($2,449) and Superannuation.

**Special Conditions**
- Some out of hours work may be required.
- Some intrastate/interstate travel may be required, including to health and community facilities, and participants’ homes.
- The incumbent must hold a current Australian driver’s licence.

**Applications close**: 19/11/2024 4:30 PM