Client Service Officer

2 days ago

Adelaide, South Australia Small Animal Specialist Hospital Full time $50,000 - $70,000 per year

The Small Animal Specialist Hospital (SASH) is the largest veterinary hospital in the Southern Hemisphere, offering 24/7 specialist and emergency services across Australia. At SASH, we are committed to delivering the highest standards of veterinary care – made possible by compassionate, motivated people working in a supportive, collaborative environment.  

We're currently seeking a full-time Client Service Officer to become the welcoming face and first point of contact for clients and their beloved pets. If you're passionate about customer service, love animals and thrive in a dynamic, fast-paced environment – we want to hear from you 

About the Role:

This is not your average reception job – every day at SASH presents new challenges. You'll be part of a fast-paced, 24-hour emergency and specialist hospital, working 10-hour shifts on a rotating roster. Expect variety, purpose, and the chance to make a real difference.  

Key Responsibilities: 

  • Greet clients and manage front-of-house areas, including waiting rooms
  • Handle a high volume of incoming calls and emails using multiple systems
  • Coordinate and book appointments across various departments
  • Act as a liaison between clients and clinical staff
  • Process payments (cash, EFTPOS, and insurance claims)
  • Request results, samples, and documentation from third parties

About You:

You're a team player with a proactive mindset, ready to take on a role that is both challenging and deeply rewarding. You thrive in a busy environment and are passionate about providing a high level of service to both clients and their pets.  

To be successful in this role, you will have: 

  • At least 2 years' experience in a high-volume reception or administrative role
  • Excellent communication skills – both written and verbal
  • Strong initiative and time management skills
  • A resilient and empathetic approach to client care
  • A positive, team-oriented attitude
  • A passion for animals and delivering outstanding customer service

Why Join SASH?

  • Competitive pay, including weekend and overnight penalty rates
  • A genuinely inclusive and team-focused culture
  • Opportunities for career development
  • A supportive and dedicated leadership team
  • Excellent work-life balance with a variety of shift across a 24/7 roster

If this sounds like you, we'd love to hear from you 

Please apply with your CV and video cover letter by clicking "Apply Now".

  • Client Service Officer

    2 days ago

    Adelaide, South Australia Equipe Advisory Full time $50,000 - $70,000 per year

    Equipe Advisory is a boutique accounting and advisory firm committed to excellence in client service. We pride ourselves on delivering high-quality outcomes with a personal touch. We're seeking a professional and motivated Client Service Officer to join our growing team and play a key role in supporting our clients and staff.This role is more than reception...

  • Client Services Officer

    2 days ago

    Adelaide, South Australia Wilson Rice Full time $60,000 - $80,000 per year

    We are currently seeking an experienced admin officer to join an accounting firm located in Adelaide CBD as Team Assistant / Client Service Officer to the Director.Our client is a National Top 100 accounting firm with 80 team members in their Adelaide office. The environment is very relaxed and friendly yet professional.You will work as part of an...

  • Client Service Officer

    4 weeks ago

    Adelaide, South Australia Minchinmoore Full time

    Position: Client Service Officer (Sydney)The Client Service Officer's main role is to assist with implementation of advice for Minchin Moore clients. Specifically, the primary responsibilities include:Client ServiceComplete the necessary paperwork to implement the recommendations detailed in the Statement of Advice (SoAs). This may include preparation of...

  • Client Service Officer

    2 days ago

    Adelaide, South Australia Vergola Full time $45,000 - $60,000 per year

    About the Role: We are looking for a proactive and highly organized Client Service Officer to join our dynamic team. In this role, you will be the crucial link between our clients, councils, and external service providers. You'll be responsible for handling a variety of administrative tasks while ensuring seamless communication and top-notch service...

  • Client Service Officer

    2 days ago

    Adelaide, South Australia MyBudget Full time $60,000 - $80,000 per year

    MyBudget is Australia's most trusted personal budgeting service. Since 1999, our award winning service has helped over 130,000 Australians achieve their financial goals.We are a team of passionate individuals who share a common purpose; to help Australians live a life free from money worries. With our caring and consultative money management approach and...

  • Client Service Officer

    3 weeks ago

    Adelaide, South Australia Manpower Australia Full time

    Overview Our client is an international insurance brokerage, risk management and consulting firm, operating more than 60 countries.They are the chosen partner of more than 130,000 Australian businesses, from small businesses through to multinational corporations and iconic brands.The primary purpose of this role is to provide administrative sales support to...

  • Client Service Officer

    4 weeks ago

    Adelaide, South Australia Manpower Australia Full time

    OverviewOur client is an international insurance brokerage, risk management and consulting firm, operating more than 60 countries. They are the chosen partner of more than 130,000 Australian businesses, from small businesses through to multinational corporations and iconic brands. The primary purpose of this role is to provide administrative sales support to...

  • Client Service Officer

    4 weeks ago

    Adelaide, South Australia Manpower Australia Full time

    OverviewOur client is an international insurance brokerage, risk management and consulting firm, operating more than 60 countries. They are the chosen partner of more than 130,000 Australian businesses, from small businesses through to multinational corporations and iconic brands. The primary purpose of this role is to provide administrative sales support to...

  • Senior Client Service Officer

    2 days ago

    Adelaide, South Australia Private Advertiser Full time $90,000 - $120,000 per year

    Are you an experienced Client Service Officer looking to take the next step in your career?We are seeking a motivated and highly organised Senior Client Service Officer to join our growing Financial Planning team.About the role:In this role, you will play a key part in supporting our Financial Advisers and ensuring our clients receive an exceptional service...

  • Client Services Officer

    4 weeks ago

    Adelaide, South Australia University of Adelaide Full time

    OverviewHEO3 $ $73,340 (FTE) per annum plus an employer contribution of 17% superannuation applies. Continuing part-time position This role offers a balanced roster, with late afternoon/evening weekday shifts and one weekend day shift, providing variety and flexibility.Based at the Roseworthy Veterinary Hospital, this role provides high level customer...