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Full-time Chinese Client Development Coordinator

2 weeks ago

Sydney Central Business District, Australia Incu Full time

**Full-Time Chinese Client Development Coordinator - Sydney, CBD**:
**Responsibilities**:

- Customer Service and Retail Sales
- Creating and publishing WeChat posts
- Liaising with Marketing/Ecomm teams to maintain brand alignment and social media schedule
- Monitoring and analysing customer engagement to optimise and adapt user experience
- First point of contact for WeChat customer enquiries
- Adapting content across Chinese and English
- Assisting in the production and execution of events for VIP WeChat clients
- Proactive awareness of consumer trends on social media

Competencies required
- Ability to confidently create and style commercially effective fashion content
- Photo-editing and copywriting skills
- Experience in personalised client services and sustainable customer relationships
- Experience in managing or handling business social media accounts.