Claims Consultant

6 days ago

Newcastle, Australia Maas Constructions Full time

**From little things, big things grow**

Today Maas is a growing diversified industrial group that has cemented its place as a recognised supplier of choice across Australia and now the world.

Established in 2002 with one Bobcat and a tipper truck by Wes Maas, Maas has been built on reputation and today encompasses expanding construction materials, civil construction and hire, manufacturing and real estate divisions.

Due to the expansion of our market leading insurance building division we have a vacancy for an experienced Claims Consultant to join the team.

**Overview of the role**:
As the first contact to the insured client and our insurance divisions front of house contact, the Claims Consultant has the important responsibility of quickly coordinating new claims and determining whether the insured's property is safe or requires attendance by a specialist to secure.

**Duties include: (but not limited to)**
- First point of contact for all claims
- Create new jobs and commence the new job workflow
- Coordinate bookings and ensure timeframes are managed effectively
- Supplier invoices/work items
- Manage trade inductions
- Maintain core licencing and insurance requirements

**About You**:

- Relevant experience in administration
- Experience in the building and construction industry (preferred but not essential)
- Strong attention to detail and excellent customer service manner
- Multitasker with the ability to work effectively in a busy environment

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