Motor Claims Consultant

1 week ago

Newcastle, Australia HAYS Full time

| Motor Claims Consultant | Work From Home | $58000 plus super | Permanent | Mon - Fri |
**Role Title**: Motor Claims Consultant
**Hours**: 9am - 5:30pm
**Salary**: $58,000 plus 13% super
**Location**: Remote, Newcastle
**Contract**: Permanent

**Your new company**
We have full-time and part-time positions available for claims consultants to join our Motor Claims department in Newcastle. This role is predominantly working from home with the requirement to come into the office 1 day a month or if you’re having IT issues.

Joining an existing team, you will be responsible for the management of claims post lodgement until the closure stage of the Motor Claims process. This role will see you managing claims in a professional and proactive manner whilst ensuring that legislative and policy requirements are followed.

**Your new role**
- Managing inbound and outbound calls within a high-volume call centre environment.
- Working towards KPIs to deliver a high standard of claims management that results in effective outcomes.
- Working autonomously and in a high achieving team environment.
- Develop and maintain a consistent approach in your decision making, ensuring a fair and professional outcome for our stakeholders.
- Interacting with customers over the phone as well as online via our future live Webchat function.

**What you'll need to succeed**
- Demonstrate strong technical experience in the insurance claims industry is advantageous.
- A solid understanding of customer service and passion for helping people in times of need.
- Efficient problem-solving skills.
- Confident in using multiple different systems and platforms simultaneously.
- High attention to detail and ability to follow policies and procedures.
- Ability to work autonomously and as a team.
- Highly motivated, reliable and demonstrated decision-making skills.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2703557

  • Full-time Claims Specialist Position Available

    7 days ago

    Newcastle, New South Wales, Australia beBeeClaims Full time $86,000 - $114,000

    Job Title: Motor Claims ConsultantWe are seeking a highly skilled claims consultant to join our motor claims department in Newcastle. This role is ideal for individuals who enjoy working independently and as part of a team.In this position, you will be responsible for managing claims from lodgement to closure. You will work towards delivering high-quality...

  • Claims Consultant

    6 days ago

    Newcastle, Australia Maas Constructions Full time

    **From little things, big things grow** Today Maas is a growing diversified industrial group that has cemented its place as a recognised supplier of choice across Australia and now the world. Established in 2002 with one Bobcat and a tipper truck by Wes Maas, Maas has been built on reputation and today encompasses expanding construction materials, civil...

  • Claims Consultant

    2 weeks ago

    Newcastle, New South Wales, Australia Insurance Australia Group Full time

    **The Role**We have exciting permanent opportunities for **Claims Consultants** to join our Property Claims team in Newcastle. You will be a great first point of contact for customers calling to enquire about their property claims. The diverse and interesting role will see you utilise your customer service and relationship building skills to ensure customer...

  • Motor Vehicle Accident Recovery Specialist

    1 week ago

    Newcastle, New South Wales, Australia beBeeCustomer Full time $100,000 - $120,000

    Job OpportunityThis is an opportunity to make a meaningful impact by supporting individuals on their recovery journey after a motor vehicle accident. As part of our CTP Insurance Claims team, you'll play a vital role in helping people get back on track.Key Responsibilities:Deliver compassionate, high-quality customer service that truly makes a...

  • Claims Recovery Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCustomerCentric Full time $54,000 - $86,000

    Job Title:">We are seeking a passionate and driven Case Manager to fill this role. As a professional in claims management, you will play a vital role in helping people recover from motor vehicle accidents.">Deliver exceptional customer service that makes a lasting impact.Navigate complex challenges to grow your expertise and skills.Guide customers through...

  • Insurance Claims Advisor

    1 week ago

    Newcastle-Maitland, Australia beBeeClaims Full time $80,000 - $110,000

    About the RoleWe are a team of insurance professionals dedicated to delivering exceptional service excellence for our valued customers and stakeholders.This is an exciting opportunity to join our established motor claims team within a leading portfolio.

  • Expression Of Interest

    2 weeks ago

    Newcastle, New South Wales, Australia Allianz Australia Full time

    Expression of Interest - Senior Claims Service Consultant 2025 Join to apply for the Expression of Interest - Senior Claims Service Consultant 2025 role at Allianz Australia Expression of Interest - Senior Claims Service Consultant 2025 3 days ago Be among the first 25 applicants Join to apply for the Expression of Interest - Senior Claims Service Consultant...

  • Claims Consultant

    6 days ago

    Newcastle, Australia Underwriting Agencies of Australia Pty Ltd Full time

    _Are you passionate about customer service and delivering outcomes? Join our claims team today!_ **The Opportunity** We currently have two Fixed Term Parental Leave Cover contracts (8 months and 12 months) available in our Newcastle office. As a Claims Consultant, you will be a part of a team of experienced Claims professionals, delivering a high quality...

  • Claims Advisor

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Join to apply for the Claims Advisor role at Bendigo Advertiser2 days ago Be among the first 25 applicantsJoin to apply for the Claims Advisor role at Bendigo AdvertiserJoin Suncorp Group and Make a Difference in People's Lives Are you passionate about positively impacting the lives of individuals and the communities they call home? At Suncorp Group, we...

  • Senior Claims Management Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    We are seeking a Senior Claims Service Consultant to enhance our claims management capabilities.The ideal candidate will possess extensive experience in complex customer service environments, with a proven track record of delivering high-quality services and exceptional customer experiences.Key responsibilities will include reviewing and identifying claims...