Operations Manager

2 days ago

South Windsor, Australia Edenhills Lawnswood Pet Cremation Full time

**Permanent full-time position**

**Monday to Friday, 8 am - 5 pm**

**Work phone and car allowance provided**

Forming part of the wider InvoCare brand, Patch & Purr is a leading provider of pet cremation services in Australia with a national footprint.

Through our dedicated and caring team, we offer dignified farewells for much loved family pets through our best-practice cremation services and pet crematoriums.

Due to ongoing growth, we are now seeking an empathetic and motivated Operations Supervisor to join our South Windsor team.

**About the role**
- Manage the Cremation and Keepsake Preparation Teams to ensure day-to-day workload is completed in a timely manner whilst maintaining a high level of customer service.
- Responsible for rostering, hiring, induction, training, performance reviews and performance management.
- Coordinate with all areas of the business including the Client Care Team, Relationship Managers and Drivers to investigate and resolve client complaints.
- Organise and maintain the crematorium, equipment, warehouse and grounds.
- Support the State Manager and liaise with interstate counterparts to ensure best practice nationally.
- Drive continuous improvement of operational systems, processes, and policies in support of the company’s service delivery standards.
- Deliver high level of OH&S standards and training.

**What you will need to succeed**
- Minimum of three years previous experience in management positions.
- Experience managing diverse teams and the ability to lead from the front and by example
- Inclusive leadership style with proven success in developing individuals to create empowered, high performing teams
- Willingness and ability to provide ‘hands-on’ support to team members
- The physical and emotional capability to handle deceased pets and work in a high temperature environment
- Strong IT skills, with an understanding of bar coding and MS Office Suite
- Strong commitment and experience with OH&S
- A solutions-focus, great at solving problems and working through any issues
- An understanding and technical appreciation of industrial equipment
- Proven ability to manage competing priorities, and make informed decisions under pressure

**What you will get in return**
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Plan
- Employee Assistance Plan and annual Flu vaccination
- InvoCare Group access to discounted funerals
- Birthday leave
- Lifestyle Rewards program

**Application process**

You will have the opportunity to further grow the Patch & Purr business and work with like-minded individuals who really make a difference to the lives of pet lovers.

  • Operations Manager

    4 days ago

    Windsor, Australia Commex Communications Full time

    **OPERATIONS MANAGER** Commex Communications is looking for an experienced and exceptional **Operations Manager** on a **full-time** basis to join our team at **Windsor, Brisbane**, reporting to the **General Manager**. **About Commex Communications** Commex Communications is a reputable company specialising in two-way radio communications and integrated...

  • Finance & Operations Manager

    1 week ago

    Windsor, New South Wales, Australia Carver Consultants Full time $90,000 - $120,000 per year

    Our client, a new business supplying educational resources to schools, is seeking a commercially minded Finance & Operations Manager to oversee finance, operations, and distribution. This is a rare opportunity to join a well-funded startup with experienced leadership at a critical growth stage.You'll be a trusted commercial partner across the...

  • Ndis Plan Manager

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Ndis Plan Manager

    2 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • General Manager

    1 week ago

    Windsor, Australia NSW Department of Communities and Justice Full time

    Division: Communities and Justice- Location: Windsor, NSW, AU, 2756- Req ID: 59833General Manager - Security Operations Group - Corrective Services NSW - Salary $208,061 plus Superannuation and annual leave loading - Diverse and inclusive organisation **About the Company** The Department of Communities and Justice (DCJ) delivers legal, court and...

  • Console Operator/customer Service

    2 weeks ago

    South Windsor, Australia Col Bros Petroluem (Metro South Windsor) Full time

    We are looking for a motivated and customer-focused Console Operator/Customer Service to join our team at Metro Store in South Windsor, NSW. This is a casual position, offering flexibility and the opportunity to work in a fast-paced retail environment. **What you'll be doing** - Providing excellent customer service and assisting customers with their needs -...

  • Client Services Team Leader

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Client Services Team Leader, Hybrid Opportunity!** **Position**:Client Services Team Leader** (Plan Management Services). This role would suit someone with **4+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This is a leadership role, supported...

  • Plant Operator

    5 days ago

    Lucas Heights, New South Wales, Australia Cleanaway Operations Pty Ltd Full time $90,000 - $120,000 per year

    Excellent hourly rateMon to Fri Dayshift + potential OT and weekend work - (3 shift patterns all dayshift)Full-time Permanent role – Lucas Heights LandfillThe OpportunityWe're looking for a number of skilled Mobile Plant Operators to join our team at Lucas Heights Landfill site. This hands-on role is ideal for someone experienced with heavy machinery and...

  • Print Finisher

    2 weeks ago

    Windsor, Australia ePrint Full time

    **About Us** ePrint is a fast-paced, family-owned and operated print company based in Windsor, Brisbane. We specialise in high-quality, creative custom print work including board games, card decks, packaging, signage, marketing materials, custom boxes, and more. This is not your average print shop — we operate in a unique and growing niche, working on...

  • Office Manager

    2 weeks ago

    South Windsor, Australia Siam Pantry Pty Ltd Full time

    **Business**: Siam Pantry Pty Ltd **ABN**: 39638020309 **Job Title**: Office Manager **Vacancy Address**: Unit 6/54 Fairey Rd, South Windsor NSW 2756 **Salary**: $76,515 + Superannuation **Work Type**: Full-time position **Hours**: 38 hours per week **Description**: At Siam Pantry, we bring the authentic flavors of Thailand right to your kitchen. We...