Knowledge Management Specialist

Aussie Broadband’s (ABB) purpose is to the change the game. As our Knowledge Management Specialist, you'll support this by overseeing and implementing our Knowledge Management (KM) strategy, fostering quality KM practice and a strong KM culture with the right tools and processes in place for success across the organisation.
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’._

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found

here


The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms

Let’s talk about you:

- Minimum of 2 years of experience in knowledge management, preferably in a large organisation
- Strong knowledge of knowledge management principles and practices, including taxonomy development, content management and information architecture.
- Qualifications in information science, computer science or a related field
- Proficiency in SharePoint and other knowledge management systems
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently as well as part of a team
- Ability to management multiple priories and meet deadlines

How will you support our “Why?”
- Develop and maintain a comprehensive knowledge management system that encompasses all areas of Aussie Broadband
- Create and maintain taxonomies, classification schemes, and other tools to facilitate the organisation and retrieval of knowledge
- Provide training and support to employees on the use of knowledge management systems.
- Work with stakeholders across the organisation to identify and capture knowledge that is critical to the success of Aussie Broadband
- Monitor and measure the effectiveness of the knowledge management system, making recommendations for improvements as needed.
- Executing the timely and accurate management of information.

If you have an questions get in touch today with our fantastic team at

If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.