Customer Service

12 hours ago

Hobart, Australia Westpac Banking Corporation Full time

Customer Service - Contact Centre
- Multiple full time, permanent roles available in Lomond, starting Nov
- Entry level opportunity, open to a variety of customer service backgrounds
- Full time paid training + hybrid work arrangements after 12 months

**The Team**
Virtual Banking are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.

Watch this video to learn more about the team Consumer Connect Banker

**How will I help?**
The role of a Consumer Connect banker is to service and fulfil banking needs of customers quickly, accurately, and efficiently on a range of general banking enquiries. In your new role, you will respond to inbound calls and will provide outstanding service to our banking customers on each and every call. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.

**To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.**

**What do I need?**
- At least 12 months customer service experience (any industry)
- People who thrive in a corporate and professional working environment
- Ability to adjust to a high paced, KPI environment
- Happy to commute and work onsite at our Kings Meadows office

**What's in it for me?**
As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer. Other benefits include but are not limited to:

- Opportunity to work overtime. Penalty rates will apply
- Full training provided from day one to ensure your success in the role
- Flexibility to work from home 2 days a week post training
- We will be investing a wealth of time and resources in your learning. RG146 national accreditation will be provided
- Incremental salary increases will be applied as you progress through the training journey

**What's it like to work there?**
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002542910787

  • Customer Service

    2 weeks ago

    Hobart, Australia Sush Full time

    Sush for sushi has been serving quality sushi to our Hobart Community for 18 years, with 70+ staff working across four sites in Southern Hobart. We are looking for Part-time / Casual Customer Services (over the Counter) at our takeaway shops to join our team. This position will support our kitchen's day-to-day operations, providing excellent customer...

  • Customer Service Supervisor

    4 days ago

    Hobart, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...

  • Customer Service Representative

    4 days ago

    Hobart, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Manager

    2 weeks ago

    Hobart, Australia HAYS Full time

    Newly created Customer Service Manager role with one of Australia's largest FMCG beverage companies. **Your new company** Based in Hobart, you’ll be working for one of Australia's largest FMCG companies who specialise in the beverage market. Having been in operation for over 150 years, they are well established however they are in the process of creating...

  • Customer Service Officer

    1 week ago

    Hobart, Australia Adbri Masonry Full time

    We're looking for a friendly, adaptable go-getter to join our all-star customer service team as a Customer Service Officer **The role** Are you passionate about delivering amazing customer service experiences? Do you love working in a fast-paced environment that keeps you on your toes? If so, we want to hear from you! We're looking for a friendly,...

  • Customer Service Trainee

    2 weeks ago

    Hobart, Tasmania, Australia TasNetworks Full time $64,032 - $80,040 per year

    About The RoleTraineeship opportunityBand 1 - base salary of $64,032 per annum (plus super)TasNetworks has a great traineeship opportunity for an enthusiastic and motivated individual to join our dynamic Customer Services and Connection Services teams.RoleAs a Customer Service Trainee, you'll play an important role in supporting our customers and delivering...

  • Customer Service Officer

    2 weeks ago

    Hobart, Australia AMA Group Non-Drive Full time

    Hobart, central and easy to reach - Permanent, secure position. Monday to Friday - get back your weekends! - Friendly and welcoming team environment At Wells Bodyworks & Towing we are a busy workshop conveniently located in central Hobart. We complete a variety of light and heavy repairs. Our skilled and enthusiastic team of 28 are driven to provide the...

  • Customer Service Consultant

    2 days ago

    Hobart, Australia NHP Full time

    Market leader in Automation & Power Distribution! - Full product training provided! - Free-onsite parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned with over 50 years of Electrical & Engineering excellence! - Local choice with the power of global partners - 17 branches throughout...

  • Customer Service/sales

    4 days ago

    Hobart, Australia Allan Hall HR Full time

    Work locally in North Hobart but for a large, nationwide business - Excellent salary plus profit share opportunity - Permanent position with career progression pathways - An excellent opportunity into a customer service position with career progression, this position is ideal for someone who is looking for the opportunity to further their career within the...

  • Customer Service Consultant

    2 weeks ago

    Hobart, Australia NHP Full time

    Market leader in Automation & Power Distribution! - Full product training provided! - Free-onsite parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned (Over 50 years of Electrical & Engineering excellence!) - Local choice with the power of global partners - 17 branches throughout...